Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,489)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

January 5, 2020

This app is an extremely easy way to show your customers how much they matter. I couldn't be happier with the experience that Smile.io provides.

Wired Kitten
United States
1 day using the app
Smile.io replied January 7, 2020

Thank you so much for your 5-star review! 💖 So glad to hear that you are finding the app easy to navigate!

April 20, 2020

Fantastic app that looks seamless on the website and is a great addition to our business. We look forward to seeing how it performs over time.

Beauty Full Time
United Kingdom
1 day using the app
Smile.io replied April 21, 2020

Thank you so much for your 5 star review! Don't hesitate to reach out to support if we can help with anything. Stay safe! 💖

April 21, 2017

We just started using and setup so far has been easy. We'll see how well it works after we relaunch the site and this holiday season comes around.

Gratia Pearl
United States
1 day using the app
November 15, 2017

This app is very easy to use and installation was seamless, i am very impressed with its flexibility. Looking forward to seeing some results. Already receiving great feedback from customers. Thanks Smile.io

Life Soul Boutique
Australia
1 day using the app
October 12, 2020

I like this app because this app helps me to keep our customers send a reference to their friends. It's simple to set up. I wish this app can design smaller in my screen.

The Lover Fashion
Vietnam
1 day using the app
Smile.io replied October 12, 2020

Thank you so much for your 5-star review, and for sharing some feedback!
We're so happy to hear that you like the referral program and the setup process.
With regards to the icon added to your site - we'll send you over an email to help out! 💖

August 27, 2021

I love the app and the customer service team is awesome! I wish the paid plan is more affordable for small business like mine.

SunSkincare
Canada
1 day using the app
Smile.io replied August 28, 2021

Thank you so much for leaving us a review! Our Free Plan is a great starting point, and we have many merchants who have successfully launched their rewards program while on this plan. If you ever have any questions on how you can fully utilize your free plan in the future, please feel free to reach out to us!

Edited September 5, 2017

Can you set up a program for customers who would like to leave a view for products, they can earn the points?
Other programs about this app are amazing!

Wildteaqi Official Website
China
1 day using the app
May 8, 2016

Definitely love this and super easy to install!

Shopigirls
United States
1 day using the app
April 1, 2023

OMG! Incredible service and the application is great, one of those applications that really works excellently with its free plan for businesses that are just starting! I hope to grow and get the next plan. Thanks for having it built.

Junio 12
United States
1 day using the app
Smile.io replied April 1, 2023

WOW! Thanks so much for this incredible review 🙌 We are extremely pleased to see all the ways Smile supports your business and we are so excited to see your store continue to grow with Smile! ✨

August 16, 2016

I was looking for an app like this. Looks like it has everything I need.

Lolla Bella Boutique
United States
1 day using the app