Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

July 16, 2016

Best loyalty program we have used!

Vaquatics
United States
About 8 years using the app
April 29, 2024

Such an easy program to manage, and our customers love it! Customer service is extremely helpful anytime I have a question or need assistance. Communication is clear, prompt, and helpful!

a boutique by Rachel Clark
United States
Almost 4 years using the app
Smile.io replied May 6, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you and your customers are loving Smile 🤩

Lisa - Smile Team✨

July 12, 2016

Use sweet tooth for our site lololids.com great way to boost sales and reward loyal customers!

Lolo Lids
Canada
About 8 years using the app
April 10, 2017

This app is wonderful!! My favorite feature is that all our customers are known, even if they have created an account or not. That way when they do go back and create an account all their prior purchases automatically get added so you don't have to do it manually! We have had great success with our customers using this app!

Ivy City Co
United States
About 8 years using the app
January 23, 2017

Great App, so easy to use and support is great! This has boosted sales on my website www.stickershop.co.uk

Stickershop1
United Kingdom
About 8 years using the app
April 7, 2022

Good app, good response time to problems. Sometimes rewards are issued as a discount code, and sometimes as a gift card code. Haven't been able to figure out why yet.

Dinkydoo Fabrics
Canada
About 8 years using the app
Smile.io replied April 8, 2022

Thank you so much for your review and your feedback! This is truly valuable to us! Should you still have any questions, please reach out to help@smile.io 🙏

Edited October 16, 2024

Fantastic experience with the customer service team! Any questions I had were answered quickly, and they made sure I understood all the benefits of the program. It’s clear they genuinely care about providing a great customer experience. Highly recommend!

One Love Organics©
United States
About 8 years using the app
Smile.io replied November 25, 2020

Thank you so much for your review and for sticking with us for so long 💖

January 11, 2024

The Smile team was incredibly helpful in sorting out an issue we had with app integration. It's always great to have kind and knowledgeable staff backing up a product. Thanks for a great product!

Charliemadison Originals LLC
United States
Almost 8 years using the app
Smile.io replied January 13, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 🙌

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

December 21, 2023

We've been using Smile since 2017 and just wanted to drop a review to say they're great. Having a rewards program that's easy to use and manage is amazing. Lots of good features and helpful customer support.

Frostbeard Studio
United States
Almost 8 years using the app
Smile.io replied January 4, 2024

Thanks so much for taking the time to write this review!! We appreciate it so, so much & look forward to seeing your business continue to grow 🤩🚀🌈 It's wonderful to hear that you find Smile easy to use and our Support Team to be helpful 😊

Don't hesitate to reach out if there is anything we can help you with! 💖

- Smile Team ✨

September 1, 2016

Allowed us to launch our new rewards programme ClimeMET Rewards which our customers love, so thank you

Climemet
United Kingdom
About 8 years using the app