Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,665)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

May 13, 2024

I've been using Smile.io for our Shopify store's loyalty program and it has significantly enhanced our customer engagement. The setup was seamless, and it integrates perfectly with our store. What really stands out is the customer service—responsive, friendly, and incredibly helpful, solving any issues promptly. Highly recommend Smile.io if you're looking to boost customer loyalty and satisfaction.

Gummy Goodies
United States
5 months using the app
Smile.io replied May 15, 2024

Thank you for your lovely review. We are so glad to hear we are having a positive impact on your customer engagement and that you enjoyed speaking with our customer service team - we loved chatting we you too and are always happy to help :)

Edited April 17, 2024

Easy to use and works as intended.
Support team is helpful and will try to solve the problems you have with the app until it is no longer a problem. They'll also help you understand anything you have questions about the app. Highly recommended!

Sutra Silk
Malaysia
8 months using the app
Smile.io replied April 13, 2024

Thank you so much for the 5-star rating 💖

Edited June 25, 2024

Love the app, Shelby with customer service was extremely nice & helpful.

K-Carroll.com
United States
About 5 years using the app
Smile.io replied April 25, 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

July 3, 2024

Lisa is amazing she help me with everything and more.

XIA LUXE
United States
9 months using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

Edited September 10, 2024

Joana was very friendly while helping to resolve my issue and managed to get everything sorted very quickly :)

METALAB SUPPS
South Africa
Over 4 years using the app
Smile.io replied February 7, 2024

Thanks so much for leaving us a review! We are so glad to hear that you found Brandon's support to be great 🙂

Don't hesitate to reach out if you have any questions. We're always here when you need us!

- Smile Team ✨

June 4, 2024

The support guys at Smile are always responsive and very helpful in answering any questions that crop up from time to time.

Cycology Clothing UK
United Kingdom
About 1 year using the app
Smile.io replied June 7, 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

February 29, 2024

We moved from another app to Smile. We have been avoiding to do this for years before because Smile doesn't offer point expiry on the basic pricing tiers, but the whole app is very well done and the interface is excellent so it was worth the change. It feels like a very steady and solid app, and the support from David was quick and responsive when we migrated from the previous app.

FajasColombianas.mx
Mexico
6 months using the app
Smile.io replied March 2, 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

April 23, 2024

The app support team is very good, and very helpful with setting up and optimizing your program. There's tons of resources they provide to help you set up your program in the most effective way possible.

TechSpade
Canada
7 months using the app
Smile.io replied April 25, 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

May 27, 2024

Joana and the Smile team was extremely helpful! We had a quick response and easy fix getting us back in action within a day.

Roast House Coffee
United States
5 months using the app
Smile.io replied May 28, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

August 9, 2024

Great app, great customer service

Mococo
United Kingdom
About 2 months using the app
Smile.io replied August 10, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨