Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,519)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++
Thanks for the kind words! We really appreciate it 🙏
Yours in Loyalty,
✨Joana - The Smile Support Team ✨
Tout est parfait, tant au niveau des fonctionnalités que du service client. Sauf qu'au final je n'ai pas pu l'utiliser car certains éléments ne PEUVENT PAS être traduits (par exemple les boutons d'action). Cela m'a fait perdre beaucoup de temps et un peu d'argent car évidemment c'est le type de chose dont vous vous apercevez en finalisant l'app. Donc nickel tant que vous restez en anglais, sinon, passez votre chemin.
Thank you for your honest review & feedback! We'll work on this and be better!
Quick help and friendly staff!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
Andrea was quick to help and answer my questions regarding my account, and I appreciate her!
We are so glad Andrea was able to assist you! Thanks for your lovely review!
It is the best rewards program for your customers! Also, Lisa is a huge help for any questions about the app! Thank you, Lisa! You Rock!!!!
Thanks so much for taking the time to leave such kind words about both our app and Lisa! We agree, Lisa rocks 😎
Yours in Loyalty,
✨ The Smile Support Team ✨
Quick to respond to issues and Ezra was able to resolve it in such a short time.
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩
- Smile Team ✨
Joana was very friendly while helping to resolve my issue and managed to get everything sorted very quickly :)
Thanks so much for leaving us a review! We are so glad to hear that you found Brandon's support to be great 🙂
Don't hesitate to reach out if you have any questions. We're always here when you need us!
- Smile Team ✨
Jade was very helpful in getting my issue figured out!
Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩
Don't hesitate to reach out if you have any questions. We're always here when you need us!
- Smile Team ✨
It's working out fine - the customers seem to know what they're doing too
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
After using various reward apps for years I always struggled to find an easy way to set up my program and user interfaces were always confusing. Smile made it easy to set up my store within minutes and start building lifetime value for my clients.
We are so glad to hear that setting up your program was straightforward! We are looking forward to watching your program thrive! :)