Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,471)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Customer service is available, friendly & responsive. Thank you for making my customers happy!
Thanks for leaving us a review! We're happy to be available, friendly, and responsive. It's what we do 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
I had been struggling with a technical issue between two apps (Termly) and the Smile Team were quick to sort it and look into it. They kept me updated and also helped get Smile back up and running on my site. Really grateful to them!
Thank you for taking the time to leave this review 🥰 It means so much and everyone here at Smile really appreciates it 💛
We are so delighted to hear that you have had great experiences with our support team 🤩
Don't hesitate to reach out if you have any questions. We're always here if you need us!
- Smile Team ✨
We have used Smile for ages now, its a good app and customers love it. We use it instore and online with great success. Customer support is always speedy and great!
Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶
Yours in Loyalty,
✨ The Smile Support Team ✨
We have been using the app for a few years, and have not had any problem.
It has all the functions needed for a points royalty program.
Thanks for the kind words about Smile and our support team! We're so glad that you've chosen to be a merchant of ours for so long. Cheers to many more 🥂
Yours in Loyalty,
✨ The Smile Support Team
Angie was quick and very helpful in resolving our issue. Exactly what customers want from cs.
We agree Angie is awesome! Thank you so much for the kind words.
All the best
The Smile team
I am new to smile.io and I was just setting up the app when I had an issue I could not solve and i reached out and I got Lynn, and WOW she was professional, helpful, very very patient, amazing and kind.
The issue I had was been very stubborn but, Lynn had a heart of gold and patent in sorting it our for me. I was grateful Lynn responded quickly as earlier I contacted smile.io and I waited a long time.
I am overly pleased and very happy with the service I get from Lynn to the point I hope I can get her all the time if I do contact smile.io its just one of those things that makes me comfortable.
Lynn thank you for the best customer service so far, you went above and beyond and I must say you are one in a million:) Great Job
I am now pleased with smile.io services and I look forward to using the app.
Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰
Yours in Loyalty,
✨ The Smile Support Team ✨
Extremely simple to setup, support is just as amazing. Will definitely recommend this to friends as well.
Glad to hear you're finding Smile easy to use and enjoying our Support team - they are definitely awesome! 😄 Thanks for the rating & review!
Great app and even better customer service! Jade was incredible in assisting with our questions and going the extra mile to ensure our satisfaction!
Thanks for leaving us a 5 star review! 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Jade & Smile Team ✨
Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!
Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Great experience with Joana today! She was VERY helpful in getting me all set up with the rewards program! Thank you so much!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨