Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,558)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

March 6, 2017

Super easy to setup. Excited to use it more.

Enlightenship
United States
2 days using the app
April 7, 2017

so easy to use! thanks for being so generous with the free users! :)

Bakening
Singapore
2 days using the app
May 28, 2016

Love this app! So easy to use, beats all the others!

Kingcover
Australia
2 days using the app
May 25, 2023

Not being a particularly technical person I cant tell you how brilliant the customer support has been for the app, in particular Tess, Marie and Joana who all went out of their way to help me.
I feel this integrated app will be a real bonus to growing my customer base and keep customers returning .

Maximum Crafts
United Kingdom
2 days using the app
Smile.io replied May 25, 2023

Thank you so, so much for taking the time to leave this heart warming review! Please don't hesitate to reach out if our team can help with anything else at all 💖

April 29, 2016

A great program for a startup business

Unknown90
United States
2 days using the app
March 30, 2017

Sweet Tooth Works Great !!! So glad i found it!

Simply Scentful 2
United States
2 days using the app
January 21, 2017

I am using it now and let you more later

Choose Some Suovenirs
United States
2 days using the app
December 25, 2020

Awesome customer service! They go the extra length to explain to my inquiries. The backend interface is built by professionals. Very easy to setup, like 10mins then you are set to go. Unless you want more features. The user interface, hmm simple, but can be confusing for first time user though, hope there's a tutorial button at the side to explain the feature. And i prefer a page instead of side bubble.

WPL RC Official Store
Malaysia
2 days using the app
Smile.io replied December 26, 2020

Thanks so much for taking the time to share your feedback! It's warmly appreciated. Happy Holidays from Smile :)

March 22, 2022

like the product, both convenient and fairly ok to set up
support is also very very good if needed and very reactive

OMA & ME
France
2 days using the app
Smile.io replied March 22, 2022

Thank you so much for taking the time to leave us this review! So glad to hear that the setup was easy and that you had a good experience with our support team 💖

August 12, 2023

Always ready to help, any doubt or query you have, they are there to help you. Great support you have with this app.

EmiliaCarolina
Chile
2 days using the app
Smile.io replied August 16, 2023

We are so happy you've found our support team helpful! We appreciate your kind words and review :)

Don't hesitate to reach back out if there is anything else we can do for you!