Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,528)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

August 3, 2016

Great app. Easy to install and use.

Progood
Australia
13 days using the app
January 19, 2021

Super easy to use! Enjoyed it and it works great with customers to build brand loyalty. I would try it out.

VNTUR Apparel
United States
13 days using the app
Smile.io replied January 19, 2021

Thanks for taking the time to leave us a review! 😄So happy to hear that it's been super easy to use!

May 12, 2016

Intuitive and very easy to setup. Loaded with a variety of rewards that suitable to all businesses, big or small. I highly recommend it.

Bvstore 22645
United States
13 days using the app
September 5, 2016

Fantastic, customers love this feature!!

Pearls Powders Pigments
United Kingdom
13 days using the app
October 11, 2016

Thank you for the excellent app,
www.luminousbeing.com

Luminousbeing
United States
13 days using the app
Edited September 15, 2016

Its Free... It Works... Its Great!!!

Rhayne
New Zealand
13 days using the app
July 21, 2023

The app is OK, it does what it's supposed to but to be honest I'm considering pulling it because the pricing structure is so ridiculous.

The basic level beyond the minimal free plan jumps to a massive $50/month and you don't really get much for that and then for simple things like analytics to show you whether the app is really generating much return on the monthly cost you have to be on the enormous $200/month plan which is frankly ridiculous when vastly more complicated apps cost far less.

It does what it says reasonably well but I'm struggling to justify the price to be honest.

Cutting Edge Knives
United Kingdom
About 1 year using the app
Smile.io replied July 22, 2023

Thank you so much for taking the time to leave us feedback. We are always looking for ways to improve and value your thoughts and ideas. We sent an email with additional information to see if we can help.

Best regards

David

June 30, 2020

This app is so easy to set up! It guides you every step of the way. I am so excited to build solid connections with my customers!

People Of Light
United States
13 days using the app
Smile.io replied June 30, 2020

Thank you so much for your review 💖 That's really great to hear!

Edited June 1, 2020

Easy to configure, looks very professional and integrates with theme perfectly. Product works as advertised. Some of my clients have already signed up

HeidiHo2
Canada
13 days using the app
Smile.io replied June 2, 2020

Thank you so much for your review - so glad to hear that you are loving the display and integration! Don't hesitate to reach out if we can help with anything at all 💖

February 27, 2017

Great app to engage with customers

Swiish By Sally Obermeder
Australia
13 days using the app