Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,528)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

May 9, 2016

The set up was very easy and well explained! Now lets hope it can bring me some return customers and help spread the word :) Great idea!

Copper Co
Australia
12 months using the app
February 15, 2018

Very good app and Fiona really helped ! I do recommand it

Nature Cosmetique
France
9 months using the app
July 15, 2017

So far the setup has been pretty easy. I did have to read some of the review information to make sure I was doing things in order. I can't seem to find out how to import my codes so I have not yet launched the program until I can get feedback with a live representative.

Mode Elle Boutique
United States
9 months using the app
July 30, 2017

Lack of integration with MailChimp is disappointing

Mika And Max
Australia
12 months using the app
February 8, 2023

Lisa was great made it super easy to understand! Loved the service performed from Smile. Helpful on starting up!

The Firefly Box
United States
12 days using the app
Smile.io replied February 9, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

Lisa - Smile Team ✨

October 12, 2016

Easy to install! Now to wait and see if my customers love it!
www.nonastiesmakeup.com.au
Natural Play Makeup for Kids!

No Nasties Kids Makeup
Australia
9 months using the app
February 17, 2017

very cool and useful app. it definitely helps out my conversions

Slender You
United States
12 days using the app
October 31, 2016

Have just been told I now have to manually create and upload my discount coupons for every customer's reward point purchase (points = discount coupon). Waste of time and will be looking for another app that doesn't charge so much for half the work. 0/10.

Femme Fatale Cosmetics
United States
12 months using the app
February 19, 2017

I think this service is awesome!

Sureclean
Singapore
9 months using the app
November 4, 2023

Wonderful customer service from Jade! Not only did she help me with my inquiry lighting fast, but she also offered our small cafe a discount to help get the program going! The program itself has also been spectacular and our customers love it.

Melania's Gourmet
United States
12 days using the app
Smile.io replied November 5, 2023

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Jade 🤩

Don't hesitate to reach out if you have any questions! We're always here when you need us 💖

- Smile Team ✨