Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Wonderful customer service from Jade! Not only did she help me with my inquiry lighting fast, but she also offered our small cafe a discount to help get the program going! The program itself has also been spectacular and our customers love it.
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Jade 🤩
Don't hesitate to reach out if you have any questions! We're always here when you need us 💖
- Smile Team ✨
I think this is the #1 app shopowners should be using for discounts. No email opt-ins, no wheelio, but this reward program.
It was a 5 minute setup, the free plan has all the feutures you need, looks very, very clean on your webshop too.
I thought the integrations with fb sharing, email referral, tweeting and instagram follow would be slow and distracting customers to other pages, but it's not. It works perfectly fine and not distraction on both mobile and desktop.
I'll report in a month a new review about how the results it got me, a this is very easily trackable with the included analytics inside the app.
Very easy to use app. I can foresee helping many stores get customers
Great experience with Customer Support! I could feel that everyone from Smile is keen to help. Awesome!
We appreciate your review and are so glad you had a great experience with our support team! We are happy to help you. Don't hesitate to reach out if you need anything else :)
Ik heb deze app getest, echter deze app beschikt niet over de mogelijkheid om de Nederlandse taal te gebruiken in de communicatie naar klanten. Dus niet bruikbaar voor ons. Technisch / functioneel prima app overigens
Hey Marteen! Thanks for taking the time to leave us your honest feedback!
Joana from Smile here 👋 Regarding languages, we currently offer Smile in 5 languages (English, Spanish, French, German, and Portuguese) but full translations for Dutch are not currently offered.
However, I have sent you an email with a few examples of Dutch merchants using the semi-translated version of Smile!
Looking forward to hearing from you soon!
Met vriendelijk groet,
Joana 🙏
Jade is awesome at responding and getting me the info I need quickly! Super fast response time and always has the answer.
Jade is the best! Thanks so much for taking the time to leave us a review! 😍
Cheers,
Joshua - Smile Team 🧙♂️
Loving this app so far!! Even the name meshes well with my business.:)
I have been a customer for a short amount of time but I can say that the level of customer service I received is unparalleled. Plus, their product is fantastic!
If you want to see how it works for us: https://the-collectory.com/
great features so far and I like it! Let's see the wonders of this app as time rolls by.
Best rewards program out there by a mile, the only downfall is the price for the basic package for people starting off is way off the scale at $59.00 per month.
I give it 5 stars for design and functionality, smile everyone this is top notch.