Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

June 5, 2017

Very easy to understand and excited to try it out!

Stevie Rep Kbartley
United States
8 months using the app
April 1, 2017

Fantastic app for those in need of a Loyalty Program to reward your clients! Could have given 10* if i could!

Embrace Sg
Singapore
12 days using the app
Edited February 4, 2021

I've only been using the app for a couple of weeks, but have been pleased with the functionality and ease of use so far and the customer support I've received (from Christian) has been fab - prompt and thorough!

Green Gate Bio Packaging
United Kingdom
12 days using the app
Smile.io replied February 7, 2021

Thank you for taking the time to write this review 🌟 Super happy to hear about the ease of use and excellent support you received -- we'll be sure to give Christian a (virtual) pat on the back for ya!

August 26, 2016

Very awesome app! Easy to setup. :D

Youthcal
United States
12 days using the app
June 9, 2016

Really simple to use and my customer's will love it thanks!!

Missvaper
United Kingdom
12 days using the app
June 4, 2020

They change the price plan frequently. Imagine a function from $0 to $199/month, I mean the "free product function". Since we have using this app for a long time and there are over 30k members join the plan, I admit that I'm suffering from making the decision about if we should stop using this app. I can pay for the function of course, just think the functions that smile offers does not match their plan price. I'm not sure if this is what they called the "loyalty project", just a little bit disappointed and will not recommend this app to my friends

Uwowo Cosplay
China
12 months using the app
Smile.io replied June 4, 2020

Hey there! Thank you for leaving us a review :) We appreciate your feedback on pricing - and will send you over an email to help out!

July 11, 2016

Would like some other way to display it on store other than a tab. Like a page would be better instead.

Hello Universe Clothing
United States
8 months using the app
March 29, 2017

wish there was more customization for the free account

Local Roots Nyc Food
United States
11 months using the app
September 9, 2016

Great interface, and extremely easy to use.

Coffin Nail Co
United States
8 months using the app
December 20, 2017

The app is easy to install and to use. it's a shame that messages can't be customised under the free plan, especially since my customers don't speak english.

Yippeun
France
11 months using the app