Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,555)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

April 15, 2022

Downloaded it yesterday but seems pretty easy to use - doesn't have all the features I want (yet) but customer service has been quite helpful and responsive.

Homefield
United States
1 day using the app
Smile.io replied April 16, 2022

Thanks for letting us know! We try our best to offer tools that help businesses succeed. We're in the process of developing new things all the time and it's possible you will see what you need soon! We're also very happy to hear that our customer service team was able to help you out 😄

December 4, 2019

Lo recomiendo :) aunque faltan unas funciones pero siguele dando :) mejorando la app y llegaras lejos.

SharGAME
United States
1 day using the app
Smile.io replied December 4, 2019

Thank you for the five-star rating and feedback! We're always working on adding new features and updating existing ones. 😊

November 1, 2023

GREAT, thank you!

Kimono Dragon NYC
United States
1 day using the app
Smile.io replied November 3, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖



Smile Team ✨

July 28, 2020

Loving this app so far as do my customers! Had lots of customer join in the first few hours. Brilliant way to offer something back to my customers for their loyalty. Recommend

Lala Kids
United Kingdom
1 day using the app
Smile.io replied July 29, 2020

Thanks so much for your review! ✨
So glad to hear that you're already getting engagement!

January 23, 2022

we are still researching but the support so far is great in answering questions about how it will work

Bonjour Books DC
United States
1 day using the app
Smile.io replied January 24, 2022

Thanks for sharing your kind & generous feedback! 😊

May 10, 2022

I had to pleasure of meeting Joshua in the chat support of Smile. He responded very quick and with a little touch of humor. He was very helpfull and the problem was solved in no time! Thank again!

LN Knits
Belgium
1 day using the app
Smile.io replied May 10, 2022

Thanks for your kind feedback! I am glad you enjoyed our chat, it was a pleasure helping you today! Wishing you all the best! ☀️

Cheers,
Joshua - Smile Team 🧙‍♂️

December 7, 2020

I just installed the app and it already looks really nice and simple to start using it for my website. I had few questions but Brady was a great help!

Todo Memory
Canada
1 day using the app
Smile.io replied December 8, 2020

Thanks for the great review 🌟I'm so glad Brady was able to help you out!

July 26, 2016

Easy to use brilliant customer app its a must have

Forever Fashion Trends
United Kingdom
1 day using the app
July 3, 2016

Absolutely love this rewards program that I can easily apply to my lash shop! Love!!

Sweet Treat Lashes
United States
1 day using the app
April 28, 2021

This app is super easy to setup. It is easy for my customers to navigate. And I LOVE how it connects with Shopify POS!!!

LIVIN' LIFE
United States
1 day using the app
Smile.io replied April 30, 2021

Thank you so much for the review! We're so excited to have you here as a Smile merchant!