Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

June 5, 2023

Très simple, et très efficace.
Seulement 4 étoiles car l’application n’est pas traduite en français

Le Dressing de Val
France
8 months using the app
Smile.io replied June 5, 2023

Merci beaucoup d'avoir laissé un avis. Nous sommes ravis que vous appréciez Smile!

Nous offrons en fait une traduction française de l'application. Nous vous avons contacté personnellement pour vous montrer comment vous pouvez changer la langue de votre programme en français.

Faites-nous savoir s'il y a autre chose avec quoi nous pouvons vous aider.

August 18, 2023

Amazing customer service and support! Jade was awesome in giving suggestion and replying to my query very quick and professional. Thanks a million!!! :)

Gribb nature's innovation
Portugal
11 days using the app
Smile.io replied August 21, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

Edited August 22, 2019

Easy to use, and easy to change colors to match your store. Glad I found this! I am so happy to have a program to reward shoppers! The free program works great!

Bombshell Offroad
United States
11 days using the app
Smile.io replied August 29, 2019

Thank you so much for the 5-star review. We're so glad to hear that you're loving our app! :)

October 15, 2016

This app is extremely useful for everybody!

Keyboards Net
United States
11 days using the app
March 22, 2016

seems pretty good so far and encourages customers to place orders

Supplements4uuk
United Kingdom
8 months using the app
September 15, 2016

Love it. Hope to see results soon

T4teez
United States
11 days using the app
June 19, 2020

This is great, the free version has everything I need and it was simple to customize. Definitely recommend this to friends!

RosebudSudsShop
United States
11 days using the app
Smile.io replied June 22, 2020

That's so great to hear! Thanks so much for taking the time to leave this review - don't hesitate to reach out to support if we can help with anything!

Edited November 26, 2018

Customers received an email with notification of rewards but they say they can not use their points earned... so??? it is useless, doesnt work for its purpose

Mr. MaskMan
Mexico
11 months using the app
October 31, 2023

So far Smile.io is great! They have very thorough tutorials, customer service is top notch and I love the flexibility of the app. They even helped me develop a plan that works best for my in-person retail shop. Would highly recommend!

Mind's Eye Mystics
United States
11 days using the app
Smile.io replied November 2, 2023

We are so grateful 🙏 to have you as a merchant and really appreciate your kind review. 💛

Please reach out if we can help with anything else.

Cheers

The Smile Team 🤗

May 18, 2020

LOVE LOVE LOVE! I've been wanting to start a loyalty program for my store for a while now but the process of starting that always seemed daunting. I found Smile through the Shopify App Store and decided to give it a try and I immediately loved everything about it. It was so easy to set up and after launching the program today, I'm already getting great feedback from my customers. I can't wait to continue growing my store with Smile!

Blush Grove
Canada
11 days using the app
Smile.io replied May 19, 2020

That's amazing! Thank you so much for sharing this - we love hearing feedback like this! Feel free to reach out to support if we can help with anything! 💖

Take care & stay safe!