Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,554)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

May 19, 2020

So far it's great. Very easy to set up and it integrates with all of my existing themes. A lot of apps would require additional technical support. Woohoo!

Juno Boutique
Australia
About 22 hours using the app
Smile.io replied May 25, 2020

Thank you so much for your review! I'm so glad to hear that you found the setup process simple ✨

August 2, 2019

Super easy to use and love the way it looks! Had a question on how to move the widget and Maggie was super helpful.

Esoteric Aroma
United States
About 22 hours using the app
Smile.io replied August 7, 2019

Thank you for the five-star review! We're glad our support team was able to help out.🙂

May 1, 2016

Easy to install and use which makes this app perfect! Thank you!

Smokey Mountain Lacquers
United States
About 22 hours using the app
August 20, 2016

This app is incredibly simple and easy to use. It was up and running in just 60 seconds!

I Can Be Society
United States
About 22 hours using the app
February 16, 2023

Very intuitive to use, looks great - easy to customize to our brand and design layout, very good functionality and the customer service has been excellent - thank you!

Biodynamic Coffee
Canada
About 22 hours using the app
Smile.io replied February 16, 2023

Thank you so much for taking the time to leave a review! 😇 - Jade <3

May 25, 2022

Very complete app! I recommend this app to everyone who is looking to bring value to their customers by rewarding them with points!

Asu Labs
United States
About 22 hours using the app
Smile.io replied May 26, 2022

Thank you so much for your feedback, we love that you love us! 😍 We look forward to helping you keep the rewards flowing and your customers smiling! 😄

Cheers,
Joshua - Smile Team 🧙‍♂️

June 23, 2016

LOVE THIS APP! Such an easy way to give a free gift to your special customers!

Little Shop Of Oils
United States
About 22 hours using the app
July 16, 2021

Eye catching design, customer friendly system, amazing & reliable support ( I got help from Lynn ).

Beam Bold
United States
About 21 hours using the app
Smile.io replied July 16, 2021

Hello Audra! We are so glad that Lynn 💕 was able to provide you with all the help you needed! We read the story of how your brand came to be - thank you for designing to inspire women to embrace their individuality with a sustainable approach 🙏 We count ourselves lucky for customers like you!

January 6, 2023

Awesome customer service! Big thanks to Jade for patience in my attempt to transfer my customer rewards from Wix to Shopify, I couldn't understand what I was doing but I was pointed in the right direction. Great app too, looks fab on my new shopify store!

Bloom In Soap
United Kingdom
About 21 hours using the app
Smile.io replied January 6, 2023

Thank you so much for leaving a review! It was wonderful assisting you today. Super glad I was able to help! :)- Jade <3

May 5, 2022

Got this app a few days ago and it's pretty damn easy to use and it's quite versatile! It links with Shopify's discount area to create automatic discounts which is really good and customer service is on point and very very helpful! I am just starting out and this is perfect for my business and it's quite fun to have on a website just for customers to get a bit of something without doing anything. Amazing App.

Onyx Hive
Australia
About 21 hours using the app
Smile.io replied May 5, 2022

It was great chatting with you today! We appreciate your kind and thoughtful feedback and look forward to helping you reward your loyal customers! -Joshua 🧙‍♂️