Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

April 10, 2024

Amazing customer service from Joana. She and her team help me a lot for the problem that I had..

Thank you all for kind and hard work.

Kallos
Croatia
About 5 years using the app
Smile.io replied April 12, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

-Joana

Edited September 14, 2024

Smile is a great app for reward points! Set up was easy and it only took a minute to import my coupon codes for the discount rewards. I downloaded other apps for loyalty reward points but they do not have the option to follow social media pages for extra points. I can't wait to see the results.

Boutiquedandelion
United States
Almost 8 years using the app
Edited December 11, 2024

This is a great addition to any online and physical store! Easy to create a loyalty program and to get it up in your Shopify Store. Exactly what we have been looking for! Also provides great integrations to Klaviyo, Recharge, and our mobile app. All the tools we need to offer a professional Rewards program. It helps us drive more business and gives our customers a smile every time they receive a reward. Our customers love it and we have been a happy customer for a long time

Ticoroasters
United States
Almost 8 years using the app
Edited January 29, 2019

Great app, especially the free version. Lots of functionality and looks very sleek. Much better than other reward apps available.

Slingaholics
United Kingdom
Almost 8 years using the app
June 4, 2024

The support guys at Smile are always responsive and very helpful in answering any questions that crop up from time to time.

Cycology Clothing UK
United Kingdom
About 1 year using the app
Smile.io replied June 7, 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

October 14, 2016

great little app, my customers really respond well to it.

Mrssnufflebean
United Kingdom
Almost 8 years using the app
September 16, 2021

Been using this app since 2016. Our loyalty program has become a major part of our company. I highly recommend this app for your loyalty and referral program.

Herb'N Eden
United States
Almost 8 years using the app
Smile.io replied September 17, 2021

Thank you so much for taking the time to leave us a review! We're so happy to hear that our app has been able to help your business 🙏

May 30, 2016

New to this app but for a beginner its very easy to use and gets the thumbs up from me so far... Fantastic work creating this guys... :-)

Fit Filtration
United Kingdom
Almost 8 years using the app
Edited January 29, 2024

Very helpful staff! (Thank you Lynn ♥️) Easy to use app and customers appreciate the rewards. Another tool on our belt to increase conversions.

Designed To Shine 2
United States
Almost 8 years using the app
September 27, 2023

Jade was so helpful! We were having issues importing codes and she was brilliant and sorted it all out for us. Honestly, it is rare to actually speak to someone on a live chat who can assist as easily as Jade did.
She is a real credit to Smile and we hope to speak to her again in the future if we need help!
Thank you Jade! You deserve a HUGE pay rise! :)

Bee Equipment
United Kingdom
Almost 8 years using the app
Smile.io replied September 28, 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team