Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,639)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

February 7, 2024

Customer service is available, friendly & responsive. Thank you for making my customers happy!

Benzie Design
United States
Almost 2 years using the app
Smile.io replied February 9, 2024

Thanks for leaving us a review! We're happy to be available, friendly, and responsive. It's what we do 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

April 11, 2024

Great support. Thank you Jade for your prompt and brilliant support in resolving an issue with our referral links.

SaveCo Online Ltd
United Kingdom
Over 3 years using the app
Smile.io replied April 13, 2024

Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩

March 5, 2024

Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++

DIY Craft Warehouse
United States
3 months using the app
Smile.io replied March 8, 2024

Thanks for the kind words! We really appreciate it 🙏

Yours in Loyalty,

✨Joana - The Smile Support Team ✨

Edited October 30, 2024

Great customer service! Fast and informative!

WakeWater Beverage Co
Canada
Over 3 years using the app
Smile.io replied June 27, 2024

Thank you for your review! We really appreciate it :)

August 2, 2024

Really good and helpful customer service.

EQLZ
United States
4 days using the app
Smile.io replied August 3, 2024

Thanks for taking the time to leave us a review! 💛

March 28, 2024

I contacted Smile as we had a few questions regarding paid plans and Joana was fantastic! Every response was detailed and amazing, we will be continuing with Smile.io.

Fantastic service and thank you so much, Joana :)

Pleasure speaking with you and resolving our issue.

L'SAUVE®
United Kingdom
About 1 year using the app
Smile.io replied April 1, 2024

Thanks so much for taking the time to leave us this review! We're so glad to hear that you found Joana to be as incredible as we know her to be

Don't hesitate to reach out if you have any questions! 💖

- Smile Team ✨

April 5, 2024

Lisa was very helpful. We solved our issue and are happy to keep using the smile program

LOSHEN & CREM
Canada
Almost 4 years using the app
Smile.io replied April 8, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

August 27, 2024

great support

CBDÍA
Spain
6 days using the app
Smile.io replied August 29, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 💖

May 1, 2024

Super happy with this app and so are our customers

MEAT ME AT HOME
United Kingdom
Almost 6 years using the app
Smile.io replied May 6, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

January 17, 2024

Great app, more importantly, great suppot. We had a bug that caused the launcher to not show up properly, the team was amazing in resolving the issue :)

Sniff & Bark
Canada
Almost 4 years using the app
Smile.io replied January 18, 2024

Thanks for your kind words! I'm really glad we were able to help :)

- Angie, Smile Team