Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,665)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

June 14, 2024

We are still discovering the app but what we can already say is that the team is really amazing! A huge thanks to Hannah and Cole, they took the time to understand our requests and come back with clever solutions. Well done guys!

Liseré Rouge
France
11 days using the app
Smile.io replied June 17, 2024

Thank you so much for leaving this fantastic review and for rating us 5-stars. Hannah and Cole are very clever, we agree! 😉

Thanks again! - The Smile.io Team

April 5, 2024

I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.

TL Wigs - Wigs and Toppers
United States
Over 1 year using the app
Smile.io replied April 8, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

June 25, 2024

Support was great, helped me figure out my issue quick and was resolved same day.

Country N More Gifts
United States
18 days using the app
Smile.io replied June 27, 2024

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

July 8, 2024

Good customer service and dev support.

Nurserylive
India
Over 3 years using the app
Smile.io replied July 23, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

February 7, 2024

Customer service is available, friendly & responsive. Thank you for making my customers happy!

Benzie Design
United States
Almost 2 years using the app
Smile.io replied February 9, 2024

Thanks for leaving us a review! We're happy to be available, friendly, and responsive. It's what we do 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

June 10, 2024

Great app! Setting up the account is so easy and user friendly! Customer service has been very helpful as well!

Penguin CBD
United States
5 months using the app
Smile.io replied June 12, 2024

Thank you for your review. We are so pleased to hear that setting up your program was easy!

January 3, 2025

Merci pour votre aide

La Fabrique de Marie
France
About 17 hours using the app
Smile.io replied January 5, 2025

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

August 16, 2024

I just downloaded the app and I couldn't find the dashboard. I opened a chat with support and Lynn was amazing. The agent was so patient, kind, and knowledgeable. I will definitely suggest this app to others.

Pleascent
United States
About 1 hour using the app
Smile.io replied August 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

March 5, 2024

Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++

DIY Craft Warehouse
United States
3 months using the app
Smile.io replied March 8, 2024

Thanks for the kind words! We really appreciate it 🙏

Yours in Loyalty,

✨Joana - The Smile Support Team ✨

May 18, 2024

Andreandana was very helpful and resolved our problem quickly, thank you so much!

DLA Cosmetics
United States
Almost 3 years using the app
Smile.io replied May 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨