Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,646)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.
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Amazing support rendered by the team -- shoutout to Lynn and Ezra for the consistent follow ups and resolving an issue that I was facing!
Thank you for your review. We are so glad you got some great support from Lynn and Ezra (we think they're great too!)
Great support. Thank you Jade for your prompt and brilliant support in resolving an issue with our referral links.
Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩
Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++
Thanks for the kind words! We really appreciate it 🙏
Yours in Loyalty,
✨Joana - The Smile Support Team ✨
The Smile.io app has been instrumental in enabling us to connect with and reward our customers across various platforms, including online and point-of-sale systems.
The administrative interface is user-friendly, and the support team is responsive, providing timely solutions primarily via email, which works well for us. We highly recommend this app to all businesses.
Thank you for your review! We are so glad we've been able to help both your online and in store customers :)
Brilliant app! Very easy to use, looks great and amazing support from a friendly and helpful team! Really recommend :)
Thank you for your lovely review! We are so glad you found our team to be friendly :)
Cole, Jade and the team are great to work with!
We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)
I contacted Smile as we had a few questions regarding paid plans and Joana was fantastic! Every response was detailed and amazing, we will be continuing with Smile.io.
Fantastic service and thank you so much, Joana :)
Pleasure speaking with you and resolving our issue.
Thanks so much for taking the time to leave us this review! We're so glad to hear that you found Joana to be as incredible as we know her to be
Don't hesitate to reach out if you have any questions! 💖
- Smile Team ✨
Great customer service! Fast and informative!
Thank you for your review! We really appreciate it :)
Lisa was very helpful. We solved our issue and are happy to keep using the smile program
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Great app, more importantly, great suppot. We had a bug that caused the launcher to not show up properly, the team was amazing in resolving the issue :)
Thanks for your kind words! I'm really glad we were able to help :)
- Angie, Smile Team