Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,529)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

Edited August 9, 2016

could be a better display on mobil, but like the viral aspect of it.

Feintboxingco
United States
7 months using the app
July 28, 2016

what a fun app! and awesome customer service!

Moo G Clips
United States
11 days using the app
May 1, 2020

While this app is easy to set up and use, for $49 a month - which is NOT CHEAP - id like to be able to at least gain some deeper analytics that what is currently received - which is almost nothing. Only once were we offered able to offer to our customers a promotion to "double their points" and when i enquired re running this special again, was told it was only offered based on algorithms? i have not seen it since and that was around a year ago. It does not give me incentive to upgrade the account to a more expensive plan and will be looking at alternative apps this year. I would not recommend this app to other business's based solely on the lack of analytics available.

Article22
United States
11 months using the app
Smile.io replied May 4, 2020

Thank you so for your candid feedback here! This definitely helps us improve our product and pricing to continue to help small businesses grow! We've reached out to discuss ways to help & improve your experience. Please don't hesitate to reach out if we can help with anything else :)

August 13, 2017

What an awesome application, works wonders! I'm extremely glad I've given this a go, I'm overwhelmed with the results!

Eximious Direct
Australia
10 days using the app
August 29, 2017

I could only give 5 stars on the easiness of the app because everything was super simple to set up. Everything is up and running so I'm waiting to see how it'll do!

Lacedbylayy
United States
7 months using the app
November 27, 2017

Seems like a really great program. Jen was super helpful.

Missy Js Snacks And Treats
United States
10 days using the app
August 7, 2016

Like the app. Easy to use and makes customers to come back.

Just Mango
Lithuania
10 days using the app
January 22, 2017

So far so good, however it does need a bit of design work as it can cover the checkout button on mobile. I'd suggest changing from being bottom full width to a circle with an Icon representing rewards and it could animate once to unravel click here for rewards then roll back to a sphere.

Overstocksheetclub Com
United States
10 days using the app
May 14, 2017

Great App I Would recommend to everyone

Purelite Photography
United Kingdom
10 days using the app
October 2, 2016

Love Sweet Tooth reward apps. The only reason I give 4 stars versus 5 is due to not being able to give the basic function of having the option to change positioning of the app on my homepage.

Tropical Holistic
United States
7 months using the app