Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

July 5, 2022

5 star customer service and very good App that is perfect for our online business on wines and spirits

Spades Wines & Spirits
Malta
About 16 hours using the app
Smile.io replied July 5, 2022

Thanks for the kind review, glad I was able to help! We look forward to helping you keep everyone in good spirits!🍷

Cheers,
Joshua - Smile Team 🧙‍♂️

June 1, 2016

Really great and easy to use!! Love that it's free. Thank you!!

Theristes
Thailand
About 16 hours using the app
August 17, 2017

One of the best apps in the app store

Marko Ge
Georgia
About 16 hours using the app
May 9, 2016

Great user friendly for first time user

Ataahua Kids
Australia
About 16 hours using the app
September 7, 2017

I recently just installed and I'm still in the process of setting it up to work with my store . . . but I reached out to customer support through the app and chatted with a girl named Maggie. She was super helpful and knew exactly how to solve the issue I was having. If the app is anything like their customer service, I think this is going to be a good fit.

That Sound
United States
About 15 hours using the app
October 3, 2019

What a nice app!! It is very easy to get started and use this app. It is also a very nice looking app. You can definitely download this app, you will be happy!

The Silver Goose
South Africa
About 15 hours using the app
Smile.io replied October 3, 2019

Thank you so much for the five-star review and the recommendation to others! 😃

April 29, 2016

Was nice and simple to use, plus they allow you up to 500 customers for free. witch is more then enough for our store for now.

5 Brothers Vape Co 2
Canada
About 15 hours using the app
April 28, 2016

So far, so good..... just launched today so we will see what happens. easy to set up though and I think customers will like it.

The Cinchy Cowgirl
United States
About 14 hours using the app
May 27, 2021

havent used it yet, looks promising. I was asked to review this like right after I installed so I don't have much to say.

shopmilanajewelry
United States
About 14 hours using the app
Smile.io replied May 27, 2021

Welcome to Smile! Thanks for taking the time to leave us this early review - don't hesitate to reach out to our team if we can help with the setup process at all :)

May 23, 2023

I have been looking into a loyalty app for some time, and after fair bit of research, have settled on Smile. It ticks every box we need, and whilst not cheap, it seems to offer better value than much of the competition.
On top of that it seems pretty straightforward to use, and the staff I have dealt with have been super helpful and patient.

Suzannah London
United Kingdom
About 13 hours using the app
Smile.io replied May 23, 2023

Thank you so much for taking the time to leave us a review and for your feedback. We really appreciate it and take it on board. We look forward to helping you in the future.

Cheers

The Smile team