Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,529)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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Such a easy to use app that I absolutely love!
The app was straight forward for the most part - however slightly confusing on the customer side of it between what members and guests had to do in order to get their sign up points. Once I spoke to smile customer service (Joshua) he was great! Loved his videos and he totally rocks a good radio voice. If it wasn't for the videos I would be lost as to how to help my customers, but this definitely helped. It would be good for this kind of information to be provided in a demo video upon downloading the app to assist admin. Thanks, Jodi
Thank you so much for your your feedback, I was so glad I could help you get everything sorted! 💪 Thanks for your compliments and suggestions, we appreciate you! We look forward to helping your business grow! 🌱
Cheers,
Joshua - Smile Team 🧙♂️
I'm new to the app but, after having problems with previous reward apps, I was happy to come across something that is easy to use! I love that you can manually add points to customer accounts. So far so good!
Thanks for the great review, and for the feedback! :)
Simple to install and use. It's a nice way to get my customers coming back. I have it so they can also refer me to a friend. They each get points and I get a new sale! win win!
Love this, however we can't afford anything at the moment as we're recently starting up. The free option is great, an improvement would be perhaps to put somewhere like cheaper options to pay for Smile. Overall great app though :)
Works perfect - exactly what I was looking for.
I like this app, I wish there was another plan level between the free plan and the $50 plan. Maybe $14.99 per month for those who are just starting out.
It's nice I just wish it gave us the option to make a separate page with all of the ways to earn and redeem like in the popup.
We greatly appreciate your time to give us your feedback and let us know what will make your experience using Smile even better! 🚀
This app has been incredibly easy to navigate and set up. We launched on our site within 3 days of downloading the app. Customer service is impeccable! Tess has been so responsive and so gracious anytime I have a question about a feature.
Definitely recommend this app! Now I know why they call it "Smile" ;)
😄 We're so happy you've had such a great experience using our app and chatting with our team. Thanks so much for the five-star review!
Set up was easy. The app is very user friendly. Now, all we need is to get some customers to join our loyalty program. Fingers crossed.
Thank you so much for your lovely review 💖. We can't wait to watch as you grow!