Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,550)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

January 30, 2023

everyone is so helpful and quick chat response which is great so easy to use and set up i am looking forward to sharing with my clients thank you

extendedbeautyessex
United Kingdom
About 3 hours using the app
Smile.io replied January 30, 2023

We are so glad that you are enjoying Smile! Thanks so much for leaving a review. We appreciate it :)

July 22, 2016

Awesome! So far so good. Just installed so we'll see how it goes.

Royal Closet Fashions
United States
About 3 hours using the app
April 22, 2022

Installation of the app was quick and easy. I then reached out to support to ensure all was set up correctly and had the pleasure to chat with customer service rep Jade, who was able to review and confirm how everything was set up. Now it's time to see if Smile can make our customers smile.

Trini Jungle Juice Store
United States
About 3 hours using the app
Smile.io replied April 22, 2022

Thanks for taking the time to leave a review and it was wonderful chatting with you today. We look forward to making your customers Smile :) -Jade <3

September 29, 2023

J'ai adoré le service de LISA qui est un rayon de soleil. Ses conseils sont concis et facile à suivre. Vraiment excellent service

TODORE
Canada
About 2 hours using the app
Smile.io replied October 2, 2023

Thank you so much for the review and 5 stars! We're so happy to hear that Lisa was able to help out! 😄

January 17, 2022

The customer support is AMAZING. They were with me every step of the way on setting it up. They even helped me curate a post for my customers to understand the new rewards program.

Live a Little
United States
About 2 hours using the app
Smile.io replied January 21, 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

June 21, 2016

Very helpful and super easy to use and set up!

Eclipsed Eye Clothing
United States
About 2 hours using the app
April 4, 2018

Very nice addition to any website. Easy set up and user friendly. Highly recommend!

Auntie Bs Bath And Body
United States
About 2 hours using the app
May 9, 2022

I used this app to create a points system for my customers and Josh was super helpful adding my customers on with there existing points! Thank you so much

The Vape Hubb
South Africa
About 2 hours using the app
Smile.io replied May 10, 2022

I am glad I was able to help you prepare for launch! 🚀 Wishing you all the luck with your new program! 💪 Thanks so much for taking the time to leave a review!

Cheers,
Joshua - Smile Team 🧙‍♂️

April 18, 2023

"Smile: Loyalty & Reward - Amazing Shopify app! Customizable, analytics-rich, and excellent support. Boosted customer loyalty & repeat purchases."

Kandies World
United States
About 2 hours using the app
Smile.io replied April 18, 2023

Thank you for taking the time to leave a review ❤️ - Jade & The Smile Team <3

August 18, 2022

Timely reply! awesome customer service, it helps me great! the customer services is very nice, and he can explain the details to me very carefully

SwitchBot US
United States
About 2 hours using the app
Smile.io replied August 18, 2022

Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you today <3 - Jade