Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

April 27, 2024

I am new to smile.io and I was just setting up the app when I had an issue I could not solve and i reached out and I got Lynn, and WOW she was professional, helpful, very very patient, amazing and kind.

The issue I had was been very stubborn but, Lynn had a heart of gold and patent in sorting it our for me. I was grateful Lynn responded quickly as earlier I contacted smile.io and I waited a long time.

I am overly pleased and very happy with the service I get from Lynn to the point I hope I can get her all the time if I do contact smile.io its just one of those things that makes me comfortable.

Lynn thank you for the best customer service so far, you went above and beyond and I must say you are one in a million:) Great Job

I am now pleased with smile.io services and I look forward to using the app.

DKS Natural Products
United Kingdom
About 15 hours using the app
Smile.io replied May 10, 2024

Thanks so much for leaving a review! So glad to hear that Lynn was quick and you found her to be amazing. We love to hear that 🥰

Yours in Loyalty,

✨ The Smile Support Team ✨

July 17, 2018

This is a very nice app for creating a rewards system for your store. It not only helps capture emails for your marketing campaign, but also rewards people for referring others, sharing to social media, and spending money on your account. Even on the free account, I had almost 100% manipulation of the program. Some features in the customization I would have liked to have access to as a free subscriber (hence why the 4 star). I look forward to the day when I reach 2000 members and have to upgrade!

Rapp Emporium
United States
17 days using the app
April 10, 2019

worth it!! I absolutely love this app for creating a cute, not annoying pop-up perks program! It's also fully customizable, even with free!

Reckless Trash
United States
17 days using the app
Smile.io replied April 11, 2019

Thanks so much for the five-star review! Our design team works hard to make our app beautiful :)

June 14, 2017

I'd like to have been able to award 10 stars. I have done hours of research into all the various loyalty programs, understanding nothing is more important to a store than their customers, and how we treat them is a defining factor in our store's amazing success.

Not only is the app features second to none, and the code does not interfere with the delicate and complex coding we have developed, the team at Smile have given 110% to ensure this program exceeds all our expectations.

Do yourself a huge favour. Run with Smile, and you will forever be rewarded (pardon the pub) with positive reinforcement for your decision.

We couldn't be happier, and i highly recommend this awesome program.

10 stars **********

I Am Natural Shopify Trial
Australia
17 days using the app
August 22, 2016

Great, Easy to use app. Unfortunately, my point tab has disappeared and I cant get it back on the website.

Fem Clothing Line
United States
17 days using the app
February 28, 2017

I Love IT and so easy to use, click click and you are done.

Hoff 71
Sweden
17 days using the app
October 6, 2022

Amazing app easy to navigate. The customer support is very knowledgeable, quick in responding and very nice to work with.

Kavee C&C cages
United Kingdom
17 days using the app
Smile.io replied October 6, 2022

Thanks so much for taking the time to leave a review! We are so glad that you are finding the app easy to use, and got the help you needed from our team. 💛 Nicole

July 23, 2016

Love the name of this App and Love what it does for me

Feminarchy
United States
17 days using the app
September 16, 2016

Best app to gain loyal customers

E Choice Mart
United States
17 days using the app
July 14, 2017

Great App! Indispensable for a perfect store and happy customers.

Neverbasicshop
United States
17 days using the app