Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

April 20, 2016

Awesome and easy to use sets up in minutes

Ferrara Market Inc
United States
16 days using the app
May 15, 2017

Great Interface. Fairly easy to set up. Learned a lot.

Vida Moon
United States
16 days using the app
November 10, 2023

Good service, happy with the free plan so far

iSquaredYoga
Belgium
15 days using the app
Smile.io replied November 11, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Joana - Smile Team ✨

August 18, 2018

I haven't had any purchases yet, but this app is so worth it if it works.

Hmb Online
United States
16 days using the app
January 22, 2018

We LOVE it so far! Check it out on Macksie.com. This app really works great and we have gotten rid of any other popups and just use this because it really encourages repeat business and joining up.

Macksie
United States
16 days using the app
November 4, 2016

Great app! Just what I needed!

Plan With Emily
United States
16 days using the app
Edited February 22, 2024

I might have to uninstall this app. It's difficult to integrate, and customer support have refused to offer the support I need (even on the $199 per month plan) to get up and running. If they can manage to help me get set up, I'll be happy to change my review and rating.

Update: They did a great job getting me up and running after I left this review and after customer service told me I couldn't get support via screen share. The person who did meet me on screen share was very kind and helpful. She said that the person who chatted with me was misinformed.

Miracle Botanicals Essential Oils
United States
10 days using the app
Smile.io replied February 14, 2024

Thanks for taking the time to leave a review and I'm sorry you're having a bad experience. I've reached out directly to help you get set up and answer any questions.

- Angie & the Smile Team

August 23, 2021

We're just started to use the app and upgraded to the $49 per month plan in order to have a bit more control over the look of things. My favorite part yet is how responsive and helpful they are with the online chat.

Sunday Forever
United States
16 days using the app
Smile.io replied August 25, 2021

Thank you for sharing your 5-stars review with us! We'll be around if you need any assistance from us ❤️

June 13, 2016

A great app that let's you start off slow before completely committing. It has a proven impact, and it's easy to use.

Bomb Coffee Company
United States
16 days using the app
March 17, 2016

Haven't tested it but seems like an ok app

Gear N Bits
United States
16 days using the app