Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

Edited July 18, 2024

Very happy with Smile! Hannah was super helpful in upgrading our account and we are looking forward to using the new features on our store Beserk and seeing how it can grow our business. Thankyou! x

Beserk
Australia
Over 7 years using the app
Smile.io replied September 16, 2023

Thank you so much for your kind review we really appreciate it. I've reached out via email to provide more info on the invoice feature we appreciate the feedback and will do what we can to action them.

Best regards

Smile team

Edited December 18, 2023

Great support! Prompt to reply and walked me through the steps with screenshots. Thank you Lisa!

ProteinWise
United States
Over 7 years using the app
Smile.io replied May 25, 2020

So glad to hear that Maggie did such a great job! Thank you for your review - please don't hesitate to reach out to support if we can help with anything else!

August 3, 2017

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Casebuddy
Australia
Over 7 years using the app
May 31, 2024

Great customer service!

Strps.
Canada
6 days using the app
Smile.io replied June 1, 2024

We are so glad to hear our customer support was helpful. Thank you for your review :)

May 8, 2024

Joanna helped me a lot with my account. Thanks joanna!

ModernRoots Natural Soaps & Body Care
United States
2 months using the app
Smile.io replied May 10, 2024

So pleased Joana could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

Edited March 23, 2023

Great! Easy to use, super friendly staff, works great with our website

thanks
topdognutrition.co.nz

Topdog Nutrition
New Zealand
About 7 years using the app
Edited November 7, 2019

Great app. great customer service, I got help from Maggie today, it was very quick response, I hope our clients can redeem their points from now on. Thank you!

Your Skin Care Clinic
Canada
About 7 years using the app
Smile.io replied November 8, 2019

Thanks so much for your glowing review! We're so glad that our awesome support team was able to help ✨

March 5, 2024

Great so far - reasonable pricing, great customer support by Andrea, plenty of functions. If they add multiple language possibility, would give them 6 stars :)

NIASHA
Switzerland
Almost 4 years using the app
Smile.io replied March 8, 2024

Thanks for your 5 stars! We hope you continue to enjoy the app :)))

November 1, 2023

Helped with my questions super fast and easy! :)

The Love Mich® Collection
United States
About 7 years using the app
Smile.io replied November 3, 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

June 30, 2023

David was very helpful. Quick and concise, gave me the answers I needed and in a timely manner. He even went out of his way to give me information and data I requested so I could decide on the right plan.

De Soto Sport
United States
About 7 years using the app
Smile.io replied June 30, 2023

We really appreciate you taking the time to leave us a review I'm glad we were able to help you.

Best regards

The Smile team