Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

October 19, 2021

love this app! and my clients love it too! They are able to refer their team and get FREE items with their points!

KZ Swag Shop
United States
Almost 8 years using the app
Smile.io replied October 20, 2021

We love our merchants and their clients too 💕 Thanks for reaching out and letting us know you are enjoying the app!

Edited March 27, 2017

A handy app helping us to reward our customers through our My Metcheck rewards programme

Metcheck
United Kingdom
Almost 8 years using the app
Edited August 15, 2023

Great responsive support from Jade! She helped with a small issue I had today and solved it very quickly.

Ebodyboarding Com
United States
Almost 8 years using the app
August 2, 2016

Great Program. It has been a little difficult for me/my customers and have had some complaints, but overall it is a great program. I do wish there was a phone number to speak with someone directly, rather than having to go back and forth on email.

Mommas Best Homemade
United States
Over 7 years using the app
November 18, 2020

We use smile to manage our bottle return program and track points for discounts off of future purchases. It’s a triple win. We reduce our waste and reuse bottles through this program, we increase custom satisfaction and repeat business, and we lower costs. Can’t recommend this app enough!

goodvibes juice co.
Canada
Over 7 years using the app
Smile.io replied November 20, 2020

Thank you so much for you review and recommendation 💖 We really love your product here at Smile! 🧃

February 20, 2016

Excellent! What I've always wanted. Simple and easy!

Menz Menzy
Japan
Over 7 years using the app
March 21, 2022

Great communication. Whenever I have a question the team is always available and responds within a reasonable time. I also really just love the app. It is really clean, seamless and easy enough for me and my customers to use. I look forward to adding on my features within the app.

Gwen Beloti Collection
United States
Over 7 years using the app
Smile.io replied March 22, 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕

August 1, 2023

This app has been easy to use. It's all working in the background with no assistance from us and my customers are getting rewarded! I have only had one issue ( and it was not the app's fault) and they sent me instructions to fix it quickly. I am very happy and highly recommend Smile Loyalty and Rewards.

Cool Ponds
United States
Over 7 years using the app
Smile.io replied August 3, 2023

Thank you so much for your review 🤩 We really appreciate your kind words!

Please don't hesitate to reach out if there is anything else we can help you with 😁

✨ The Smile Team

Edited July 29, 2016

Setting this up for Quinn's Mercantile! So easy to use this app with Shopify! Very happy working with Sweet Tooth and Loyalty Rewards--customers are pleased, too!

Quinns Mercantile
United States
Over 7 years using the app
December 6, 2023

Brandon was quick to reply and solved my problem 100 percent. He is outstanding with regard to customer service.

The Avenue Stained Glass
United States
Over 7 years using the app
Smile.io replied December 7, 2023

Thank you for your kind words we really appreciate it. We pride ourselves on our customer service and are delighted you got a great response.

Cheers

The Smile Team