Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,639)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

April 4, 2024

We at Love Light Minnesota have thoroughly enjoyed the added features we have received in our store through Smile. We have already had customers enquire about the rewards. We appreciate you Smile!

Love Light Minnesota
United States
3 months using the app
Smile.io replied April 6, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

April 11, 2024

Great service today when I was having an issue. It was resolved quickly.

Distinctively Hers
United States
About 3 years using the app
Smile.io replied April 13, 2024

Thank you so much for sharing, we are happy that we were able to help! 💖

January 17, 2024

Great communication and feedback from Lisa on figuring out this new system :)

Really appreciate it!

Progressive Nutracare
United States
Almost 2 years using the app
Smile.io replied January 18, 2024

Thank you so much for taking the time to leave this review 💛 We are happy Lisa was able to help :)

-The Smile Team✨

February 22, 2024

Great app and even better customer service! Jade was incredible in assisting with our questions and going the extra mile to ensure our satisfaction!

Taylor Made Scrub Hats
United States
Over 2 years using the app
Smile.io replied February 27, 2024

Thanks for leaving us a 5 star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Jade & Smile Team ✨

August 26, 2024

Smooth

8 Mile Mattress and More.com
United States
About 18 hours using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave us this review! 💛

January 30, 2024

Joana was so helpful, she quickly understood what I needed and have recorded a video to show our client exactly what to do. Great quick service :)

DRKCrafts
United Kingdom
12 months using the app
Smile.io replied January 31, 2024

Thank you so much for your review, we really appreciate your kind words.

Cheers
Joana 🤩

June 12, 2024

Very helpful with my questions. Was provided advise for resolution of issue, with follow up.

Simply Graced Mama
United States
4 months using the app
Smile.io replied June 13, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

January 19, 2024

quick customer service! Lynn has been extremely helpful navigating some customizations!

Proper
United States
Over 3 years using the app
Smile.io replied January 21, 2024

Thanks for leaving a review! We agree that Lynn is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

April 5, 2024

Brandon and Joana have been a really big help over the last few days with all of our questions, and we've made so much progress and improvement to our store thanks to their assistance. They have been incredibly thorough and I'd like to thank them personally for helping me understand the app and how we can make it work the most effectively within our network.

The team on the support chat as a whole have all been very helpful from the first day we installed smile. And the app itself is versatile, easy to use, customisable, and has lots of cool features! Would definitely recommend :)

Shuperb
United Kingdom
23 days using the app
Smile.io replied April 6, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

February 15, 2024

Amazing service and such a short turnaround time when responding to an online chat. Well done!

Eco Diva Natural
South Africa
Almost 2 years using the app
Smile.io replied February 18, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨