Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

October 26, 2021

manca la possibilità della traduzione in italiano!!!! Per il resto e una buona app. Ancora non ho avuto il piacere di vederla in funzione ma spero che parti presto

Trigioshop
Italy
20 days using the app
Smile.io replied October 26, 2021

Hi there,

Thanks for sharing your open and honest feedback.

Our translations feature is still relatively new, so we're still learning which languages will provide the most value to our merchants.

While we don't yet officially support Italian, it looks like we've provided you with access to a workaround that would enable you to manually translate some parts of the app.

I've sent a follow-up email to see if we can help any further with this :)

October 19, 2016

So simple to use, can't wait to see the results!!
www.matchanation.net

Dapoetic
Australia
20 days using the app
May 13, 2016

Really great loyalty scheme. My customers at www.bath-hut.com love it too

The Bath Hut
United Kingdom
20 days using the app
July 27, 2016

Easy Setup. Effective. Great app.

Outdoor Fun Exercise
United States
20 days using the app
March 14, 2022

The customer support, particularly Tess, was very helpful when the setup wasn't working quite right. She got it working just fine and patiently answered my questions. This app is quite easy to use, and you can even adjust points for customers that purchased prior to utilizing this app.

All About Velour
United States
20 days using the app
Smile.io replied March 14, 2022

Thank you so much for your lovely review ✨ We're so glad to hear that you're finding the app easy to use! Please don't hesitate to reach out if we can help with anything else :)

April 8, 2016

Simple to use, I had no problems setting up the bulk discounts for my store.

Simplystyles
United States
20 days using the app
October 21, 2016

This is a awesome program and works super well. you need it as an essential part of growing your site.

Kliptwa
United States
20 days using the app
July 9, 2017

works really well everyone should give it a go

Js Thingz
United States
20 days using the app
May 20, 2016

Just added! Can't wait to see how well it does.

Artweartattoo
France
20 days using the app
March 12, 2017

Only New to this app but find it very easy to use, although the pricing is very much over priced.

Bangada
Australia
20 days using the app