Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

April 27, 2018

Very happy with the app so far! Maggie was super helpful with all questions we had. Highly recommend this app! Cant wait to see the Rewards working. Thanks again!

Talkingfashion
United States
25 days using the app
Edited October 21, 2018

We are running an online cake store and just started using Smile weeks ago. Our customers are happy about it and they are encouraged to follow our social media (facebook and instagram) on top of purchasing.

They love the loyalty program.

Phoenix Sweets
Hong Kong SAR
25 days using the app
September 20, 2017

Great app and amazing customer service.

Hola Coco
United Kingdom
25 days using the app
July 16, 2016

very easy to set up, excited to see how this will work on our Pluqis Art Supply store

Pluqis
United States
25 days using the app
May 12, 2020

Customer services responded back in less than 24 hours and were able to answer and help with all my questions and concerns. Definitely the best app for the customer reward program.

Pawls
United States
25 days using the app
Smile.io replied May 13, 2020

Thanks so much for your amazing 5-star review! 🙌 We love hearing your feedback!

March 17, 2017

easy to use i really like this app. Thank you!

Nursetshirtfunny
Vietnam
25 days using the app
July 30, 2016

Really helpful way to get repeat customers

Primpprints
United States
25 days using the app
December 7, 2017

Awesome app. I recommend to all e-commerce businesses.

Enchanted Misses
United States
25 days using the app
February 23, 2017

Nice and easy to start, good videos explaining how everything works

Angel Caramel
United Kingdom
25 days using the app
April 28, 2017

I have had a really 'sweet' experience with this App.

I was trying to do a referral program tied to a subscription and I could not marry the two apps. Hendrik d'Ailly was most helpful and gave me a solution which I would never have thought about.

Cannot tell you how impressed with the prompt service too. If you are not tech savvy, like me, they will hold your hand and gently guide you. Thank you SWEET TOOTH and Henry in particular.

Noworriescurries
Australia
25 days using the app