Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,526)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

June 16, 2022

Thanks, Joshua for the great and fast support. Video recording was so helpful and helped me a lot in my Shop since I install the loyalty recently. totally recommend and fit our business needs in Saudi Arabia.

kadoonpro
Saudi Arabia
14 days using the app
Smile.io replied June 16, 2022

So happy I was able to help! Thanks for leaving a review, we love seeing the global impact of Smile! 🌍 Glad I was able to help you set up your own unique loyalty program! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️

May 31, 2016

So far, this app has proven excellent. Easy to set up, some reasonable defaults, clear documentation.

Vins Et Fromages
United Kingdom
13 days using the app
January 10, 2017

An all in one turnkey loyalty program that lets you start off easy and inexpensive but can grow and expand with the business. This is my second store that I have added them to, a key part of keeping customers engaged.

Instant Teas
Canada
13 days using the app
October 15, 2016

so far so good- I'm already learning from their enticing offer to help optimise SEO when I leave this review.

Moonlighthomes
United Kingdom
13 days using the app
July 8, 2016

So far, so goooooood! Customers keep coming back, thank you Sweet Tooth.

Blue Bee Quilting
United States
13 days using the app
November 2, 2021

quick and fast install. step by step instructions answered all my questions without me being confused. like it.

SWG Supply House
United States
13 days using the app
Smile.io replied November 3, 2021

We're so glad to hear that your experiencing with setting up was so smooth✨

April 20, 2015

Love the whole idea!
Very simple to add ! And the response is awesome !
Love it !

Zebidah.com
United States
13 days using the app
November 18, 2021

So far so Great! We are very happy so far with Smile and how straight forward and well integrated it is with out site. We have not enabled the app yet so we are unsure of results but the customer support team has been awesome, the app is super slick and is very well designed, and we feel that we have gone with the right app. More to come soon.

Young Mountain Tea
United States
13 days using the app
Smile.io replied November 18, 2021

Thank you so much for taking the time to leave us this lovely review! We're so excited for you to launch your rewards program 💖 🍵

April 23, 2022

Customer service is helpful and responsive. Good experience, and live customer service available in the weekend, even awesome

Emma Stationery Haul
United States
13 days using the app
Smile.io replied April 23, 2022

Thanks so much for taking the time to leave a review. We really appreciate it! It was a pleasure chatting with you today, and we were able to help you out 💛 Nicole

June 5, 2016

i Like this program a lot. It should be very helpful with my hemp company. We make non psychoactive extracts from cannabis and have been having trouble spreading the word because the FDA won't allow us to say much about cannabidiol. We are looking forward to showing the world our cbd crystals and terpenes with this great app!

Phytodabs
United States
13 days using the app