Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,524)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

August 15, 2017

brilliant app, has helped my store grow tremendously.

Ladies Laws
United Kingdom
About 1 month using the app
March 2, 2023

I installed this app to reward my loyal customers and the same time use it as a way of marketing my website. It works perfectly and makes happy the customers with the rewards they get.
Had an issue with the launcher because it wasn't showing on our website. After contacting the customer service via chat, they solved the issue and now everything works fine.

Saloos
United Kingdom
About 23 hours using the app
Smile.io replied March 2, 2023

Thanks for leaving a review and for taking the the time to leave your feedback! - Joana from the Smile Tech Team ⭐️

August 28, 2017

Great stuff would highly recommend. The app I was LOOKING FOR ALL ALONG!!

Red H Nutrition Supplement With Substance
United States
About 1 month using the app
June 12, 2016

Great app, I would recommend it to anyone

Moonpill
United States
30 days using the app
April 8, 2022

Fabulous support and help for all of my questions. Jade was super helpful and speedy in response. Great help.

Petite Stitchery
United States
About 22 hours using the app
Smile.io replied April 8, 2022

Thank you for the five-star review! We truly appreciate it. We're so happy Jade was able to help out. 😄

Edited April 18, 2017

easy to use, we like it. i guess we like ot 30 character worth, but realy do like it

Bootlegger Guitar
United States
30 days using the app
May 19, 2020

So far it's great. Very easy to set up and it integrates with all of my existing themes. A lot of apps would require additional technical support. Woohoo!

Juno Boutique
Australia
About 22 hours using the app
Smile.io replied May 25, 2020

Thank you so much for your review! I'm so glad to hear that you found the setup process simple ✨

August 2, 2019

Super easy to use and love the way it looks! Had a question on how to move the widget and Maggie was super helpful.

Esoteric Aroma
United States
About 22 hours using the app
Smile.io replied August 7, 2019

Thank you for the five-star review! We're glad our support team was able to help out.🙂

February 16, 2023

Very intuitive to use, looks great - easy to customize to our brand and design layout, very good functionality and the customer service has been excellent - thank you!

Biodynamic Coffee
Canada
About 22 hours using the app
Smile.io replied February 16, 2023

Thank you so much for taking the time to leave a review! 😇 - Jade <3

January 30, 2020

So far the app seems to not work. It signed up customers as members on install that don't have accounts. My biggest repeat customer who has an account is only a candidate. Sent support got 1 email back and no further reply's or fixes.

Indypicker.com
United States
27 days using the app
Smile.io replied January 31, 2020

Thanks for leaving a review. I'm really disappointed to hear that Smile isn't working for you, that's not the experience we like to offer. I've sent you an email so that we can get this fixed!
-Elli