Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,524)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

February 10, 2017

So far so good, the setup wasn't too bad. But I need more time to look into it, and have a better experience with it.

Mmmbakehouse
Malaysia
6 days using the app
February 15, 2022

So far, this app is doing precisely what I want and expect, and more than that I am immensely grateful for how the support team helped us work though one issue that surfaced. FANTASTIC product and team!!

Phase Shift Games
United States
6 days using the app
Smile.io replied February 16, 2022

Thanks for sharing your kind & generous feedback! 😊

June 7, 2022

Really liking the app so far - we had a little trouble setting up at first but we received help really swiftly to get it set up :) thank you so much!

Witzig
United States
6 days using the app
Smile.io replied June 7, 2022

Thank you so much for taking the time to leave this review 🙌 🙌 🙌 I really appreciate it & I'm so happy that we were able to get you started with Smile today! 😁✨

💖 Lisa

September 13, 2016

Super easy to set up. Great UI and quick integration.

Jewellery By Meander
United States
6 days using the app
May 5, 2016

What a great idea! It's easy to set up and I'm certain my customers are going to love it!
Mike Cuggy - Wicked Jewellery.co.uk

Devon Craft Company
United Kingdom
6 days using the app
October 2, 2017

Like!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

L C Auctionstore
Argentina
6 days using the app
April 17, 2017

NOT recommended.
Creates fake customers for the free trail plan to make you almost reach your limit.
When you go to delete them you have to do it one by one, no option to select all

Aimtools
United Kingdom
6 months using the app
October 14, 2020

I have been very impressed by the support and customer service for this app. We plan to use it for our Point of Sale, and are moving our e-com over to shopify as well and will use it there as well to have a unified experience.

BabyCubby
United States
6 days using the app
Smile.io replied October 19, 2020

Thank you so much for taking the time to leave us this review! ✨ We're so glad that our support team was able to help :)

August 24, 2016

BrainNerd loves it!

www.brainnerdpill.com!

Buybrainnerd
United States
6 days using the app
January 11, 2021

excellent, so easy to use, its got so many features for free & the support is brilliant. tried a couple of others but this is the best one.

Inkguru
United Kingdom
6 days using the app
Smile.io replied January 12, 2021

Thank you for the glowing review 🌟So happy to hear you're finding a lot of value in the free version and getting the support you need!