Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.
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Always very quick to answer any questions we have.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Karen - Smile Team✨
First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
Its amazing. It has great features. Most importantly it has wonderful UI. It works very well with our Shopify store, allowing us to provide great loyalty and rewards program to customers to enhance their experience and helps us retain the customers as well. Additionally I would like to thank Smile.io customer support team, specially Joanna, for their prompt response and resolving my issue instantly.
We really appreciate your review - thank you! So glad that you think the UI and Joanna are great, we do too!
I just started my store, but the support has been very responsive and helpful. Everything seems to work seamlessly. Looking forward to using them going forward.
We aim for seamless and easy so we are delighted this was your experience.
Please reach out if you need anything else
Cheers
The Smile team
Jade was incredibly helpful in getting our program set up. One of the reasons we selected Smile for our loyalty and rewards program was the reviews about customer service. Happy to report the others were right! Looking forward to being a long-time customer.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Jade - Smile Team✨
Tremendous support
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
The Smile Team✨
Lynn was great with her assistance. Thank you for such a great customer service!
Thanks so much for taking the time to leave a review! We are happy Lynn could assist!
Yours in Loyalty,
✨ The Smile Support Team ✨
Great app and amazing support service.
We recommend Smile for an amazing Loyalty experience on Shopify and we'll continue to use it.
So glad Lynn and Mackenzie were able to help you! We hope you continue to enjoy using our app as much as we enjoyed chatting with you :)
Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!
Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Lisa Gallagher from the Toronto Call Center was incredibly helpful and super friendly! I wish all call center reps were as amazing!!
Thank you so much for sharing, we are happy that we were able to help. We think Lisa is super awesome too! 💖