Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,666)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

April 4, 2024

We at Love Light Minnesota have thoroughly enjoyed the added features we have received in our store through Smile. We have already had customers enquire about the rewards. We appreciate you Smile!

Love Light Minnesota
United States
3 months using the app
Smile.io replied April 6, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

July 30, 2024

The customer service was phenomenal! As a new user, the support team made it very easy to migrate our customers, showed me how to use the new point system & was available with me for well over an hour to assist. Thank you so much!

La Terre
United States
About 2 hours using the app
Smile.io replied July 31, 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

January 24, 2024

The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!

Dark Arts Coffee
United Kingdom
Over 3 years using the app
Smile.io replied January 25, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Jade - Smile Team✨

June 11, 2024

At Smile, the customer support has been incredibly friendly and supportive while we set up and manage our loyalty and referral program.

Love Cherish
Ireland
3 months using the app
Smile.io replied June 12, 2024

Thank you for your lovely review! I'm looking forward to watching your loyalty program thrive :) - Hannah

June 25, 2024

Just started using this app. So far it is working as described. Had one technical issue but it was addressed and resolved fairly quickly thanks to Ezra.

AstroTelescopium
United States
15 days using the app
Smile.io replied June 27, 2024

We are so glad you found Ezra to be helpful (we think he's great too!) We are looking forward to watching your program thrive!

April 11, 2024

Great service today when I was having an issue. It was resolved quickly.

Distinctively Hers
United States
About 3 years using the app
Smile.io replied April 13, 2024

Thank you so much for sharing, we are happy that we were able to help! 💖

January 19, 2024

quick customer service! Lynn has been extremely helpful navigating some customizations!

Proper
United States
Over 3 years using the app
Smile.io replied January 21, 2024

Thanks for leaving a review! We agree that Lynn is indeed helpful 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

May 1, 2024

Super happy with this app and so are our customers

MEAT ME AT HOME
United Kingdom
Almost 6 years using the app
Smile.io replied May 6, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

February 15, 2024

Amazing service and such a short turnaround time when responding to an online chat. Well done!

Eco Diva Natural
South Africa
Almost 2 years using the app
Smile.io replied February 18, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

June 10, 2024

Amazing support rendered by the team -- shoutout to Lynn and Ezra for the consistent follow ups and resolving an issue that I was facing!

GINLEE Studio
Singapore
Over 4 years using the app
Smile.io replied June 12, 2024

Thank you for your review. We are so glad you got some great support from Lynn and Ezra (we think they're great too!)