Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,475)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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We've long used Smile and have had a good experience. Customer service is always very responsive. Lynn was helpful as we navigated moving our account to a new platform.
Thanks for leaving us a 5 star review! 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Jade & Smile Team ✨
This is an impressive app with great functionalities. Jade from customer support had a lot of patience with me during the onboarding and helped me excellently.
It's not worth 1 star less but please Smile team add the Dutch language as soon as possible. (now it's mixed dutch & english in the app and that looks noobish)
Thank you so much for taking the time to leave this review! Jade is truly one of the stellar member of our team.💖
For the translation, we'll be sure to send this over as feedback to our product team for you! We'll let you know if this becomes available :)
Lynn - Smile Team ✨
quick customer service! Lynn has been extremely helpful navigating some customizations!
Thanks for leaving a review! We agree that Lynn is indeed helpful 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Smile is an awesome platform with a friendly UX.
Customer support has been outstanding. Any questions I had were promptly addressed, and the team seemed genuinely invested in ensuring I had a positive experience. Special mention to Brandon! :)
Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with Brandon 🤩
Don't hesitate to reach out if you have any questions! We're always here when you need us 💖
- Smile Team ✨
The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!
Jade - Smile Team✨
Customer service is so speedy and helpful
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
Great customer service. Quick and efficient. Very easy to use app and really engages our customers to get their points.
Thank you for taking the time to leave your review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
This app is 5 stars. I received help and support instantly with all my queries being answered concisely and promptly. I feel that if I ever need help, support is always just a click away. Smile has a great support team. And as for the app, is has everything I need to help grow my business. The app interface is easy to use and well designed, and the features it offers are vast and effective in helping to grow your business. Great app. 100% recommend
Thanks so much for taking the time to leave a review-- and for your kind words! We are so happy to hear Smile is helping grow your business.
Been using Smile.io for many years, great team to work with, highly recommend this app!
Thanks for the kind words about Smile and our support team! We're so glad that you've chosen to be a merchant of ours for so long. Cheers to many more 🥂
Yours in Loyalty,
✨ The Smile Support Team ✨
not good
We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!