Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

July 12, 2021

Great app with great support. Only feature lacking is more languages and integration with the new Shopify languages API.

Finn
United Kingdom
4 months using the app
Smile.io replied July 14, 2021

Thank you so much for your review and feedback 💖

June 26, 2023

Still new to using this app but I had an issue and the customer service was helpful (although not available on the weekend, so had to wait until Monday morning)

LilyBean Gifts
Canada
4 months using the app
Smile.io replied June 27, 2023

Thank you for the review! We do apologize for any lack of service this past weekend. We do have dedicated team members for weekends; this weekend was just an exception. I've reached out to you so we can make it right and ensure you are getting the service you need!

-Mack

September 13, 2017

No way to differentiate earning points per product (or collections)

Jetwavegames
United States
5 months using the app
October 29, 2016

Still not in complete control of the program but it beats creating one on my own good addition to shopify.

Tucker Scents Soaps
United States
4 months using the app
July 9, 2016

I just downloaded and using the app. This looks pretty and amazed with the options.
Will come back and review after using it.

Great work and thanks from BYESurprises team !!

Bye Surprises
India
4 months using the app
November 11, 2016

So far I have the free account, this app seems pretty cool and simple to use. I guess i have to see how it really performs when the holiday season is here and over and see the true performance of the app.

Voyageboss
United States
4 months using the app
June 25, 2016

We love Sweet Tooth! It's a really useful platform for client retention and rewards!

Imagine That Gift Baskets
United States
6 days using the app
October 5, 2016

Just starting out but looks like a great app.

Red Alpha Custom Prints
United States
4 months using the app
May 11, 2017

This seems to be great so far. I cannot wait to see the outcome.

Boss Xtend
United States
5 months using the app
March 20, 2020

entering customers at checkout be automatic opt in for rewards so they don’t have to go Their email to complete

Little Prairie Girl
United States
5 months using the app
Smile.io replied March 20, 2020

Thanks for your review! We'll send you over an email to help with this 🙂