Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

February 24, 2017

Very user friendly, great feature

Island Son
Canada
5 days using the app
December 13, 2022

Just installed Smile and my customers in the store are already loving the program.
I had a few issues with getting the App installed on the POS terminal and worked with Nicole Miles who showed so much patience in working through the issue with me and helped me resolve the Setup issue to my great satisfaction. Great customer service Nicole!

This Is It Hair World
United States
5 days using the app
Smile.io replied December 13, 2022

It was great chatting with you today, and I'm so glad that we could get you all set up on your POS. We really appreciate you taking the time to leave a review. Don't hesitate to reach out if you need anything else!

💛 Nicole & the Smile team

January 11, 2020

Incredibly easy to launch this feature onto your site. Download, choose color theme & name of program, choose program(s), launch, DONE.

PIER AURA
United States
5 days using the app
Smile.io replied January 15, 2020

Hey there! Thanks so much for your review 💖 Glad to hear that you were able to get everything setup easily!

March 8, 2017

Ok program but very expensive if you have a lot of members. We ended up leaving because it was no longer cost-effective. Also our customers found it difficult to access and didn't like that they had to get a coupon code in order to redeem their points.

Vinegar And Honey Co Fine Fabrics And Notions
United States
5 months using the app
June 16, 2018

I'm just now getting started - the app seems very easy to use and setting up probably only took 5 minutes...can't wait to see how it actually works.

Azyri
United States
4 months using the app
October 6, 2016

This Shopify app is really great allowing customers to gain reward points for future use. Our customers love it.

Divabby
United States
5 days using the app
February 19, 2017

Great app to retain customers, too bad many options like translation are only available when you upgrade

Tacticalonline
Belgium
4 months using the app
Edited August 26, 2016

Great app. that builds loyalty with our tribe. We would recommend this app to all e-commerce b2c businesses.

Megankyle
Canada
4 months using the app
October 2, 2016

To be honest, this is by far the best app on Shopify App Store!

3arab
Lebanon
5 days using the app
June 23, 2016

Easy to set up and learn. Graphics are great. Can't wait to see how this helps our online store. www.bugbitething.com

Bug Bite Thing
United States
5 days using the app