Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,523)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.
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very good easy install app, but the problem is that it cost so SO much , you need to spend $200 for one of the app while free or $50 package is useless, i used it for 3 months, and can tell you that even $50 package is not effective. so you need to consider for a package for $200 only, so i will look for alternatives now. because it will never generate so much to cover $200 product cost. maybe some big companies can afford it. If you re a small company be ready to wait for 2-3 months to see any results and pay $200 / month so it will never generate as much as you expected to cover the monthly cost. So i recommend to avoid this App grow for at least 5k in net profit per month and then consider to install it.
Hi, Nicole from Smile here,
Thanks so much for taking the time to leave us feedback on our pricing. We are always looking for ways to improve our pricing to ensure that it offers small businesses a good return on investment at an accessible price.
We offer our Free and Starter Plans for businesses just getting started with a loyalty program. Then we suggest upgrading as needed as your business grows. I hear that you weren't getting what you wanted out of the Starter Plan.
At any time you are welcome to reach out to us and we are happy to help you configure your program according to best practices to ensure that you are set up for success. We are also happy to offer any ideas and help with marketing your loyalty program.
I reached out to you to chat further, so that we can help you increase repeat purchases with Smile on a plan that aligns with your budget.
Thanks again for the thoughtful feedback.
All the best,
Nicole, and the rest of the Smile team 💛
Great features and fast customer support responses. I found it really easy to set up and customize!!
Thank you for your kind review! It was a pleasure assisting you today :)
Super excited about this app. I've been looking for something like this forever!
Hell Yeahhhh ... This rewards program is awesome .. Generating LOTS of customer interest and interactions .. Even with just using the full features of the free plan we have generated a handful of sales and its only been live on our site for 3 days .. Cant wait to tinker with this and can not see any reason not to go for the paid option soon to utalise even more great features ..
This looks awesome from www.extri-uk.com
操作简单，免费版本也可以使用很多基本功能，对低预算新手很友好。
Thanks so much for taking the time to write this review! We really appreciate it 🤩
Smile Team ✨
非常感谢您花时间写这篇评论！ 我们真的很感激 🤩
微笑团队✨
I am normally very lazy to write reviews but after starting to use this amazing app, I felt I really had to. It's simply a Great app! It's a very powerful marketing tool. Super easy to use and amazing customer service. Overall, I'm really impressed! Highly recommended!
Great customer service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
Loving it, great user interface, and the integration, but the automatic change of languages and some other things should be great. Really No SPANISH SUPPORT?? like my store is in mexico city....
Easy to use and great customer service! The free plan is awesome, and they are good on customer privacy too, which is super important for us
Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade