Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,523)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

March 8, 2023

Easy to use and great customer service! The free plan is awesome, and they are good on customer privacy too, which is super important for us

Thistle & Sprig Tea Co.
United States
5 days using the app
Smile.io replied March 8, 2023

Thanks so much for taking the time to leave a review! It was lovely assisting you today <3 -Jade

February 27, 2017

Great app! Super useful for gaining and retaining customers!

Dashing Beard Co
United States
5 days using the app
April 5, 2017

it wont let customers make a account, it force closes

Shop Luna Btq
United States
5 months using the app
September 9, 2019

Great Rewards app! Easy to naviagate through the Dashboard. I love the optional Customization settings.

The Golden Dandelion
United States
5 days using the app
Smile.io replied September 9, 2019

Thank you for the five-star rating! Our design team will be happy to hear that you've found it easy to navigate. 😃

June 10, 2017

This App is Awesome System for website owners and with Shoppify integrations
makes this program more powerful then ever so keep up the good work serenely
Jay Pasquarille

Albuquerqueshopping
United States
5 days using the app
July 21, 2021

Integrates with many mobile app builders and my customers like Smile a lot more than my previous loyalty program.

Sign Swag USA
United States
5 days using the app
Smile.io replied July 22, 2021

It's awesome to hear that your customers are happy using Smile! We appreciate the feedback and wish you the best of luck with your store and mobile app 👾

May 11, 2016

Very Clean & Simple. I personally would like the option not have to deal with points at all and just give out coupons based on some action, but i understand how this could be fun for the customer.

N3ct
United States
5 days using the app
August 31, 2016

great app :) recommended for all stores

Voguebands
Canada
5 days using the app
September 25, 2016

Love this app - makes rewarding customers so intuitive!

Thenordones
United States
5 days using the app
October 2, 2018

I would enjoy this app more if there was a few additions.

Balances should print on the receipt.

Before a new transaction there should be a prompt to add the customer to the sale on shopify POS to prevent staff from forgetting.

Braeheid Gardens Ltd.
Canada
3 months using the app