Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,551)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer service, which simplifies setting up loyalty programs. They appreciate the customization options that boost customer retention and engagement, aligning well with their brand identity. The app also increases customer re-engagement and average order values, with seamless Shopify integration and reliable performance.

January 30, 2024

Starting out with Smile, everything has been smooth sailing so far. Support responds quickly and is skilled and polite in their messaging.

Apteekki 360
Finland
7 months using the app
Smile.io replied January 31, 2024

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ Smile Team ✨

March 30, 2024

Excellent app and customer care. They're ready to assist with anything and give you recommendations with anything you might need.

thrift.mt
Malta
4 months using the app
Smile.io replied April 1, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you're enjoying Smile and that you had a great experience with the team 🤩

- Smile Team ✨

January 27, 2024

Lynn, is very knowledgeable, quick to respond and solve the problem I was having with my Smile reward program. It took her no time to provide guidance instructions that was easy to follow. I was very pleased with the help I received. Thank you!

Teresa's Fashionista LLC
United States
8 months using the app
Smile.io replied January 31, 2024

Thank you so much for your review. We agree that Lynn is awesome! 🤩 Please reach out if we can help with anything else 🙏

Cheers
The Smile team 🤗

January 31, 2024

Hello,

The customer service provided was awesome and she knew what i was telling her and was able to help me really quick.

ONSET
United States
11 months using the app
Smile.io replied February 1, 2024

Thank you so much for your kind words and for taking the time to leave this review 💛 It was awesome chatting with you!

Lisa - Smile Team✨

February 27, 2024

Amazing! Work perfectly, great support and many opportunities! Love it, thank you

SORTE store
Brazil
Over 1 year using the app
Smile.io replied February 28, 2024

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile!

The Smile Team ✨

April 11, 2024

Jade was so helpful to us to in setting up the app blocks in our theme editor. She stay in the chat with myself and my coworker basically all day until we ran out of questions for her. Very responsive and solved all our problems!

Jolly Pets
United States
About 1 month using the app
Smile.io replied April 13, 2024

Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

June 5, 2024

Top app, works perfectly x

Tacky And Upsetting
United Kingdom
12 months using the app
Smile.io replied June 7, 2024

Thanks so much for leaving us a 5 star review :)

Yours in Loyalty,

✨ The Smile Support Team ✨

April 9, 2024

Customer service the best, really appreciate the effort to solve my issue

Lingenfelter Race Gear
United States
8 months using the app
Smile.io replied April 11, 2024

Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩

Please don't hesitate to reach out if we can help with anything else.

Cheers!

- Smile Team ✨

February 21, 2024

The support team is really working hard and solving problems. 5 stars

DLUXCA
United States
About 3 years using the app
Smile.io replied February 22, 2024

Thank you so much for your review! So glad we were able to solve all your problems :)

-Hannah

November 6, 2024

great app.

Energy-Elegance
Cameroon
5 minutes using the app
Smile.io replied November 8, 2024

Thanks so much for taking the time to leave a review! We really appreciate it 🙏

- Smile Team ✨