Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,649)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and increasing order values through customizable loyalty programs, including rewards, referrals, and VIP tiers. They praise its user-friendly interface and reliability. The customer support team is frequently commended for being responsive and providing creative solutions to improve loyalty programs, significantly boosting customer loyalty and satisfaction.

August 2, 2024

Really good and helpful customer service.

EQLZ
United States
4 days using the app
Smile.io replied August 3, 2024

Thanks for taking the time to leave us a review! 💛

June 12, 2024

Very helpful with my questions. Was provided advise for resolution of issue, with follow up.

Simply Graced Mama
United States
4 months using the app
Smile.io replied June 13, 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

January 24, 2024

I love a good app with the customer service chat!! I was able to chat with Andreandana and recieve all the help I needed. She went above and beyond. So happy with Smile!

Gussy Up Bow Co.
United States
Over 3 years using the app
Smile.io replied January 27, 2024

Thank you so much for taking the time to leave this review! We really appreciate it! 🤩

August 27, 2024

great support

CBDÍA
Spain
6 days using the app
Smile.io replied August 29, 2024

Thanks for taking the time to rate us 5 stars! We really appreciate it 💖

January 16, 2024

Great app for rewards with always helpful and fast customer service.

Socialite Beauty
Canada
Over 8 years using the app
Smile.io replied January 17, 2024

Thanks so much for leaving your review! I'm so glad we could help :)

- Angie, Smile Team

June 12, 2024

This app is truly amazing! The customer service is exceptional! Lisa made it so easy to solve any issues I was facing, she is a rockstar!

PRIV Collections
Canada
9 months using the app
Smile.io replied June 13, 2024

So happy that Lisa could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖

August 26, 2024

Smooth

8 Mile Mattress and More.com
United States
About 18 hours using the app
Smile.io replied August 28, 2024

Thank you so much for taking the time to leave us this review! 💛

February 21, 2024

i love the app so much , it increase my sales . I highly recommended 1000%
good customer service

LECCE
United States
Over 2 years using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! We are happy to hear that Smile is making an impact with your customers :)

Yours in Loyalty,

✨ The Smile Support Team ✨

Edited June 3, 2024

We've long used Smile and have had a good experience. Customer service is always very responsive. Lynn was helpful as we navigated moving our account to a new platform.

Lexli
United States
5 months using the app
Smile.io replied February 27, 2024

Thanks for leaving us a 5 star review! 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Jade & Smile Team ✨

Edited September 24, 2024

Extremely simple to setup, support is just as amazing. Will definitely recommend this to friends as well.

The Doggie Shop
Australia
8 months using the app
Smile.io replied March 15, 2024

Glad to hear you're finding Smile easy to use and enjoying our Support team - they are definitely awesome! 😄 Thanks for the rating & review!