Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,641)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its rewards program. It features a user-friendly interface with extensive customization options, including loyalty landing pages. The integration process is smooth, and ongoing maintenance is minimal. Customer support is frequently praised for its quick and effective responses, significantly enhancing the user experience and reliability of the app.

July 3, 2024

This is a great loyalty program and has great customer service!

Gym Direct
Australia
8 months using the app
Smile.io replied July 6, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

March 7, 2024

Love this app. Customers enjoy it as well. David from support has been very helpful!

The Sambar Incident (TSI)
Malaysia
6 months using the app
Smile.io replied March 9, 2024

Thank you so much for your kind words. We really appreciate it, and we agree David is awesome.

Thanks again

The Smile team

May 19, 2024

The Support officer-Andrea was fast and responded well to my queries. Liked the efficiency! Thanks!

ONE.SHOP | The Official Online Shop of ONE Championship
Singapore
About 4 years using the app
Smile.io replied May 21, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

March 10, 2024

Awesome experience so far, I needed a little bit of help and was expecting to wait a few days but Karen replied with everything I needed to know within 24 hours. I'm just moving from WooCommerce to Shopify and totally not used to the excellent support. The app is amazing so far, there's still a heap more for me to explore which I'm pretty excited about. 10/10 experience..

Highness NZ
New Zealand
13 days using the app
Smile.io replied March 14, 2024

Thank you so much for sharing, we are happy that we were able to help. We think Karen is super awesome too! 💖

If you need any help, please do not hesitate to reach out.

The Smile Team ✨

January 30, 2024

Starting out with Smile, everything has been smooth sailing so far. Support responds quickly and is skilled and polite in their messaging.

Apteekki 360
Finland
7 months using the app
Smile.io replied January 31, 2024

Thanks so much for the 5-star rating! It means so much and everyone here at Smile really appreciates it 🫶

Yours in Loyalty,

✨ Smile Team ✨

Edited October 2, 2024

Great app and amazing support service.
We recommend Smile for an amazing Loyalty experience on Shopify and we'll continue to use it.

TENOHA & | SHOP
Italy
Over 1 year using the app
Smile.io replied February 22, 2024

So glad Lynn and Mackenzie were able to help you! We hope you continue to enjoy using our app as much as we enjoyed chatting with you :)

February 21, 2024

Lynn was great with her assistance. Thank you for such a great customer service!

Renzo's Vitamins
United States
About 5 years using the app
Smile.io replied February 23, 2024

Thanks so much for taking the time to leave a review! We are happy Lynn could assist!

Yours in Loyalty,

✨ The Smile Support Team ✨

April 16, 2024

I'm a new user about this app. Great service, fast response! Appreciate it:)

Birdfy
United States
9 months using the app
Smile.io replied April 18, 2024

Thank you for your review. We are happy to hear you had a speedy response to your questions!

August 16, 2024

Shelby was very responsive and detailed in her support of my second chat request. Very professional and answered my questions exactly. Thank you!

RVA Store
United States
About 1 hour using the app
Smile.io replied August 17, 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

June 25, 2024

Support team, Erza was very helpful in assisting us with the integration of Smile.io to Hydrogen Shopify until it was successful.

Antikode
Indonesia
18 days using the app
Smile.io replied June 27, 2024

Thank you for the review! We really appreciate it. We think Ezra is pretty awesome too 😄

-The Smile.io Team