Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,519)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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They haven't responded to my messages!
We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!
Been using Smile.io for many years, great team to work with, highly recommend this app!
Thanks for the kind words about Smile and our support team! We're so glad that you've chosen to be a merchant of ours for so long. Cheers to many more 🥂
Yours in Loyalty,
✨ The Smile Support Team ✨
Hannah from Smile was great at finding the answers we needed, making sure that we had the right tutorials for connecting points to customer accounts. Thanks Hannah!
Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Love this app. Customers enjoy it as well. David from support has been very helpful!
Thank you so much for your kind words. We really appreciate it, and we agree David is awesome.
Thanks again
The Smile team
The system is simple and easy to use, the support for when you are stuck is very efficient and friendly. Thanks Jade!
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!
Jade - Smile Team✨
i love the app so much , it increase my sales . I highly recommended 1000%
good customer service
Thanks so much for taking the time to leave a review! We are happy to hear that Smile is making an impact with your customers :)
Yours in Loyalty,
✨ The Smile Support Team ✨
We've long used Smile and have had a good experience. Customer service is always very responsive. Lynn was helpful as we navigated moving our account to a new platform.
Thanks for leaving us a 5 star review! 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Jade & Smile Team ✨
Andrea and the whole Smile team have all been amazing!
So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
Great customer service. Always super quick at getting back to us and are super timely at resolving any issues.
We really appreciate your kind words thank you for taking the time to leave us a review.
Best
The Smile team
Great app, very user-friendly, and well laid out. The customer service team is very helpful - they can answer any query and answer it promptly.
Thank you so much for your review, we really appreciate your kind words.
Cheers
David