Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,690)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.
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Very straight forward instructions. So easy to set up and launch. I had to ask for assistance and the support was great.
Thanks so much for leaving a review! We are glad you've had such any easy time setting up and launching your program. Don't hesitate to reach out if we can help you with anything else :)
We've been using Smile for months and the program has been a great compliment to our customer loyalty offerings. Support is usually very prompt and helpful. The app interface requires a small learning curve, but easy once you're set up. Would happily recommend to others!
Thank you for your review. We have reached out via email to see if there is anything we can improve on.
Cheers
The Smile Team
I try to open the app to view info and it says that the app has an error...so nothing even comes up. Deleting...unfortunately now all my customer's points will also be deleted...
Thank you for taking the time to reach out to us and leave your feedback! We are sorry to hear of the issues you are experiencing and dove into things on our end. 🔦 I just sent you an email regarding my findings. 🤓
Your program and dashboard are functioning as normal, but you have disabled points and referrals, which will pause your program. In order to relaunch the program simply hit "activate" for both points and referrals. 😸
If you deleted the app please re-install it as all your customers data will be deleted within 48 hours in compliance with internet privacy laws. If you experience any further difficulty just reply to me via email, or email help@smile.io, or you can always pop into the Live Chat via the app itself or our website, smile.io. 😺
We hope to help get you sorted asap! Thank you so much! ☀️
Cheers,
Joshua - Smile Team 🧙♂️
Nice work but prices are really high, to check visit me @ www.doublefashionshop.com
Just getting started with sweet tooth but i think it will be good to generate business
Ik had een vraag over een integratie naar de launcher ik werd meteen geholpen met een zeer uitgebreid antwoord! Bedankt voor de goede service!
Thanks for taking the time to leave a review! It was a pleasure chatting with you today and I'm glad our team was able to answer your questions quickly. 💛 Nicole
I am a little confused with the importing and exporting for codes. really wish we didnt have to do that.
Great costumer service from Nicole! The app was easy to set up, we are curious to see how smooth it is once we launch.
It was great chatting with you today! I am so glad that Smile has been easy for you to set up 😊 Thanks so much for taking the time to leave a review! We really appreciate it 💛 Nicole
Great app and friendly and helpful staff!
I do really enjoy this app as I have used it at other stores I shop at and now its on mine. I enjoy the amount you can do with the free version but as a new small business owner, the starter option is a little bit high. 4 Stars though for giving the free version a good chunk of features.
Thank you so much for your review and your feedback! This is truly valuable to us 🙏