Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,521)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

October 20, 2017

This is the first time to use app for my story.I wanna thanks for this great app.Everyone can use..easy to use.Thanks again

Myaffiliatename
Greece
4 days using the app
March 28, 2023

Awesome help from the Help Center people.
A little limited on the Starter Plan (paid), but ok for basic needs.

ADAMUS
Portugal
4 days using the app
Smile.io replied March 28, 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

Edited December 10, 2018

The app seems fairly easy to use but I noticed that rewarding someone for "sharing" on social media is pointless. It only requires them to click on the "share to facebook" or whatever and does not actually require the person to share. Its a way to rack up false points.

Bonnie Dutch & Co
United States
4 months using the app
April 20, 2023

So far it looks like a super nice app.
However, I hope that in the very near future they can make a language option in Danish so my customers can read everything in Danish

MediePrint ApS
Denmark
4 days using the app
Smile.io replied April 20, 2023

Thank you for taking the time to leave a review and share your kind words and feedback, super happy I could assist today ❤️ - Jade & The Smile Team <3

February 18, 2022

nice adaffgadfadcvfcvrgefhsfhfgaergrgadgafgfgzcbvzgfdgzcvzcvzfgfbvbxzvbsfbzcvbfbsfbvbxzvbzcbfbfbfzfbzf

otopartsnoil
Indonesia
4 days using the app
Smile.io replied February 19, 2022

Thanks so much for taking the time to leave us this review 😅 Please do not hesitate to reach out to help@smile.io - we are always an email away! 🙌

June 30, 2023

It was very helpful with prompt responses. Solved my issue in less time than I originally planned. Joana was a great help.

Infinite30
United States
4 days using the app
Smile.io replied June 30, 2023

I'm so glad we were able to help you and will pass on your kind words to Joana.

Best regards

The Smile Team

Edited January 2, 2017

Excellent, excellent app. I've tried all of the customer relationship apps available for Shopify, and nothing comes close to being as thorough and well implemented as Sweet Tooth. It's been on my shop dappernotes.com for a bit now, and the response is already great.
Plus: you can't beat a thoughtful pricing model like this one: if you have enough active customers, then the monthly fee is a drop in the bucket to keep them coming back.
Finally: the customer service response is AMAZING. And when it comes to putting anything on my website, having a product with a real dedicated team makes all the difference in the world.

Hebrew Type
United States
4 days using the app
March 8, 2017

confusing to use. They say its easy but its not. too much friction

V8 Collections
United States
4 months using the app
July 16, 2016

This will be a great way to bring back repeat customers. So easy to create as well!

The Cub Club
New Zealand
3 months using the app
October 15, 2016

Great app...easy to get ready...thumbs up for sweet thooth

Car Lighting Source
Canada
4 days using the app