Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,521)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.

June 1, 2023

The customer service was exceptional! Not only did they promptly address my inquiries, but they also provided me with a complimentary month. I am enthusiastic about the program and assessing the results.

Green Organic Market
Colombia
3 months using the app
Smile.io replied June 1, 2023

Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that you are enjoying Smile so far. Don't hesitate to reach out if there is anything else we can help you with!

-Nicole

June 9, 2021

Very easy to setup and start building a loyalty program. Nice and knowledgable support as well. Great app.

Little Book Monsters
Canada
4 days using the app
Smile.io replied June 9, 2021

Thank you so much for the review! So glad to hear you found it easy to setup your loyalty program with Smile.

April 13, 2022

Very easy to set up. Nicole from customer service was wonderful and so helpful. Highly recommend this app!

blush+berry
United States
4 days using the app
Smile.io replied April 14, 2022

Thank you so much for leaving us this lovely review! We agree - Nicole is the best 😄

July 16, 2021

We've just implemented Smile and have had a few online redemptions! Their support team helped me set up in-store redemption through our POS. Giving it 4 stars for user friendliness and concept, haven't used it long enough to see if it gets a fifth!

The Truth Beauty Company
Canada
3 months using the app
Smile.io replied July 16, 2021

Thanks for sharing your kind and honest feedback :) We'd love it if you could come back and update the review once you've had some more time with the app! 💫

February 14, 2022

Beautifully designed app with lots of functions to engage your clients. Keeps your Shopify website looking professional & tidy after installation. 10/10.

Livv Activewear
South Africa
4 days using the app
Smile.io replied February 14, 2022

Thank you for the kind words about our application's professional appearance - we're so glad you feel that way 🥰

Yours in Service,

Smile Support Team

January 27, 2017

ótimo app, gostei demais! Já estou utilizando em minha loja

Loja C Chic
Brazil
4 days using the app
August 1, 2018

Looks Nice
i will have to try it first

Spy And Video Surveillance
Israel
4 days using the app
January 22, 2021

Good app to get a better customer relationship. Easy to configure! Good and quick supprt if there are any questions. Works without any problems. Just a small issue: app slows down google pagespeed - but thats life - it is always a compromise between functionality/Features and performance.

Plastikwäsche zum Verlieben
Germany
4 days using the app
Smile.io replied January 22, 2021

Thank you so much for your 5-star review 💖

September 18, 2016

This is one of the best apps for my store that we have used in all of 2016.

Bc Unlimited
United States
4 days using the app
January 14, 2017

Pretty nice, they lock a lot of things behind a paywall.

Mobile Coins
United States
3 months using the app