Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,690)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

March 15, 2023

Great customer support, great platform, and a great amount of customizability. I would definitely recommend Smile. Also they use gifs in their chats...so that's a win too. Support is always so much better with gifs.

TheCarbonGarden
Australia
14 days using the app
Smile.io replied March 16, 2023

Thank you so much for taking the time to leave this review & for all your kind words! We appreciate it so much & we look forward to continuing to impress 🤩

Also, everything is better with gifs 💁‍♀️ If only we could use them in Shopify review replies... 👀

Lisa - Smile Team ✨

April 11, 2017

Very easy to install and setup. It works like a charm. I hope it will help us to grow our Name label business in the UK.

Stickeroe Co Uk
Netherlands
14 days using the app
January 23, 2017

So far, so good! My customers seem to be liking this new feature.

The Candle Barn Company
United States
14 days using the app
June 16, 2022

Thanks, Joshua for the great and fast support. Video recording was so helpful and helped me a lot in my Shop since I install the loyalty recently. totally recommend and fit our business needs in Saudi Arabia.

kadoonpro
Saudi Arabia
14 days using the app
Smile.io replied June 16, 2022

So happy I was able to help! Thanks for leaving a review, we love seeing the global impact of Smile! 🌍 Glad I was able to help you set up your own unique loyalty program! 💸

Cheers,
Joshua - Smile Team 🧙‍♂️

May 31, 2016

So far, this app has proven excellent. Easy to set up, some reasonable defaults, clear documentation.

Vins Et Fromages
United Kingdom
13 days using the app
January 10, 2017

An all in one turnkey loyalty program that lets you start off easy and inexpensive but can grow and expand with the business. This is my second store that I have added them to, a key part of keeping customers engaged.

Instant Teas
Canada
13 days using the app
December 13, 2023

Wonderful customer service when things don't go so well or there are temporary interruptions.

Vintage Breaks
United States
13 days using the app
Smile.io replied December 15, 2023

Thanks for taking the time to leave us a review! We're so glad to hear that we were able to provide good customer service while we quickly worked to resolve your issues 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

October 15, 2016

so far so good- I'm already learning from their enticing offer to help optimise SEO when I leave this review.

Moonlighthomes
United Kingdom
13 days using the app
July 8, 2016

So far, so goooooood! Customers keep coming back, thank you Sweet Tooth.

Blue Bee Quilting
United States
13 days using the app
November 2, 2021

quick and fast install. step by step instructions answered all my questions without me being confused. like it.

SWG Supply House
United States
13 days using the app
Smile.io replied November 3, 2021

We're so glad to hear that your experiencing with setting up was so smooth✨