Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,684)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for boosting customer retention and engagement through its rewards and loyalty programs. They appreciate its user-friendly interface and customizable features that support diverse business needs. The support team is frequently commended for their quick, professional assistance, enhancing merchant satisfaction. Merchants note a significant increase in customer loyalty and average order values, recommending the app for its comprehensive features and exceptional support.

February 15, 2022

So far, this app is doing precisely what I want and expect, and more than that I am immensely grateful for how the support team helped us work though one issue that surfaced. FANTASTIC product and team!!

Phase Shift Games
United States
6 days using the app
Smile.io replied February 16, 2022

Thanks for sharing your kind & generous feedback! 😊

June 7, 2022

Really liking the app so far - we had a little trouble setting up at first but we received help really swiftly to get it set up :) thank you so much!

Witzig
United States
6 days using the app
Smile.io replied June 7, 2022

Thank you so much for taking the time to leave this review 🙌 🙌 🙌 I really appreciate it & I'm so happy that we were able to get you started with Smile today! 😁✨

💖 Lisa

September 13, 2016

Super easy to set up. Great UI and quick integration.

Jewellery By Meander
United States
6 days using the app
May 5, 2016

What a great idea! It's easy to set up and I'm certain my customers are going to love it!
Mike Cuggy - Wicked Jewellery.co.uk

Devon Craft Company
United Kingdom
6 days using the app
October 2, 2017

Like!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

L C Auctionstore
Argentina
6 days using the app
August 24, 2016

BrainNerd loves it!

www.brainnerdpill.com!

Buybrainnerd
United States
6 days using the app
January 11, 2021

excellent, so easy to use, its got so many features for free & the support is brilliant. tried a couple of others but this is the best one.

Inkguru
United Kingdom
6 days using the app
Smile.io replied January 12, 2021

Thank you for the glowing review 🌟So happy to hear you're finding a lot of value in the free version and getting the support you need!

November 13, 2023

I've been a paid customer for several months, and I am facing a bug where a customer keeps referring themselves and generating discount coupons. The backend shows that their coupon was blocked but in reality it isn't. I brought the issue to the support team and they simply replied "you can block the customer" and they didn't provide me with any answer in regard to why it was happening in the first place. No accountability in the loss of revenue that we faced. Unsubscribing and uninstalling this app right away.

My Pahadi Dukan
India
6 months using the app
April 17, 2017

NOT recommended.
Creates fake customers for the free trail plan to make you almost reach your limit.
When you go to delete them you have to do it one by one, no option to select all

Aimtools
United Kingdom
6 months using the app
September 15, 2016

Great to Award Loyal Customers , Thank you . Mercenarywatches.com

Mercenary Watches
United Kingdom
6 days using the app