Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Reviews (6,681)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer retention and boosting order values through its rewarding points system. It features a user-friendly interface with customizable loyalty and referral programs. The app integrates well with Shopify and is noted for its reliability. Customer support is highlighted for its responsiveness and helpfulness in optimizing loyalty programs, making it a valuable tool for improving customer loyalty and business growth.

October 6, 2016

This Shopify app is really great allowing customers to gain reward points for future use. Our customers love it.

Divabby
United States
5 days using the app
June 16, 2018

I'm just now getting started - the app seems very easy to use and setting up probably only took 5 minutes...can't wait to see how it actually works.

Azyri
United States
4 months using the app
October 2, 2016

To be honest, this is by far the best app on Shopify App Store!

3arab
Lebanon
5 days using the app
February 19, 2017

Great app to retain customers, too bad many options like translation are only available when you upgrade

Tacticalonline
Belgium
4 months using the app
June 23, 2016

Easy to set up and learn. Graphics are great. Can't wait to see how this helps our online store. www.bugbitething.com

Bug Bite Thing
United States
5 days using the app
Edited August 26, 2016

Great app. that builds loyalty with our tribe. We would recommend this app to all e-commerce b2c businesses.

Megankyle
Canada
4 months using the app
Edited August 19, 2023

I've only just started using Smile but so far I am LOVING IT. It was so easy to set up and the customer support has been PHENOMENAL. Joana on the support team has been especially helpful. I highly recommend Smile.

Fam Botanicals
United States
5 days using the app
Smile.io replied August 17, 2023

Thank you so much for your kind review we really appreciate it. 🙏

Please let us know if there is anything else we can do to help.

Cheers

Joana - The Smile team 💛

December 2, 2020

I wish the app would have an easier way for customers to redeem with the POS system. Rather than customers having to bring up their phone with a code, the POS should have a button to push to redeem rewards. It would be good to know let customers know how many reward points they have via POS.

Craze Fashion
United States
4 months using the app
Smile.io replied December 2, 2020

Thanks so much for reaching out, and for this candid feedback! Our team has sent an email your way to assist further in getting the POS system working as it should for your store. 🙂

April 27, 2016

I absolutely LOVE what this app has done for my store!

Bankable Beauty Boutique
United States
5 days using the app
January 8, 2024

LISA was beyond helpful. She provided exactly what I needed. My problem was fixed immediately.

Kinetix | Casual Luxury
United States
5 days using the app
Smile.io replied January 10, 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨