Smile: Loyalty & Rewards
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,474)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective loyalty programs that boost customer retention and increase average order values. It is easy to set up and integrates seamlessly with Shopify, featuring loyalty landing pages and visible points on product pages. The customer support is praised for being responsive and efficient, often resolving issues quickly. However, some merchants express concerns about the pricing for higher tiers. The app is valued for improving customer engagement and driving sales.
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Really helpful support staff! Shoutout to Hannah! was able to accomodate to my requests and quick responses! Looking forward to continue using this for decadest to come hopefully :)
Thanks so much for your review! So glad I was able to assist you, don't hesitate to reach out in the future! -Hannah & The Smile Team :)
Our customers love their Smile rewards and we love Smile because it generates return purchases. Customer service is also 10/10!
We're so glad to hear that your customers are enjoying the rewards that your Smile program provides. This is what it's all about!
Also thanks so much for the 10/10 rating! Our team is so ecstatic to see this from a happy merchant 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Great app for rewards with always helpful and fast customer service.
Thanks so much for leaving your review! I'm so glad we could help :)
- Angie, Smile Team
Great app and amazing support service.
We recommend Smile for an amazing Loyalty experience on Shopify and we'll continue to use it.
So glad Lynn and Mackenzie were able to help you! We hope you continue to enjoy using our app as much as we enjoyed chatting with you :)
Super modern cool system and the staff are so friendly on the other end. Highly recommended, especially for a speciality coffee shop like ours
Thank you for the kind words. We really appreciate your review.
Cheers
The Smile Team
Failed to log in my account and seeked help from team, thanks Hannah for getting back to me quickly and got follow up by Hannah the next day. Careful tentative service.
Thanks for taking the time to leave a review! So glad to hear that Hannah was able to help you out with your login issues. We'll be here if there's anything else we can help with 🤓
Yours in Loyalty,
✨ The Smile Support Team ✨
Its amazing. It has great features. Most importantly it has wonderful UI. It works very well with our Shopify store, allowing us to provide great loyalty and rewards program to customers to enhance their experience and helps us retain the customers as well. Additionally I would like to thank Smile.io customer support team, specially Joanna, for their prompt response and resolving my issue instantly.
We really appreciate your review - thank you! So glad that you think the UI and Joanna are great, we do too!
First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Smile Team ✨
Really good support
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
I just started my store, but the support has been very responsive and helpful. Everything seems to work seamlessly. Looking forward to using them going forward.
We aim for seamless and easy so we are delighted this was your experience.
Please reach out if you need anything else
Cheers
The Smile team