Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Reviews (6,528)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective loyalty and rewards system that boosts customer retention and engagement. They find it easy to set up and use, with features like customizable rewards and loyalty landing pages enhancing the shopping experience. The free version offers significant value with ample customization options. Customer support is praised for being responsive and attentive, often with specific staff members commended, highlighting the personalized service provided.

November 20, 2020

The app has worked fairly well so far (4 weeks in) but I will say the support has been 5 star. Things that weren't so smooth they worked through with us and just right. Just waiting for a few more features to become avail for this to be made perfect. Christian is a super star.

The RE Place
Canada
About 2 months using the app
Smile.io replied November 20, 2020

We're so glad to hear that Christian was so helpful! Please don't hesitate to reach out if we can help with anything else 💖

Edited June 17, 2017

I like the options that are provided in this app such as the ways customers can earn rewards, and I look forward to rewarding all of my loyal customers.

Littlehams
United States
About 2 months using the app
December 7, 2019

limited can do little with it. I was expecting more but unfortunately is set up for a payment plan. I need to make money to start spending money on this first.

OneStoreBlast
United States
2 months using the app
Smile.io replied December 9, 2019

Thank you for the feedback! We'll be in touch with some resources to help! 🙂

November 4, 2021

Too expensive. Does anyone know a cheaper app? Too expensive for a small business. It's just the service they offer does not correlate to the price.

Dr Party
United Kingdom
3 months using the app
Smile.io replied November 4, 2021

Hi there,

Thank you for sharing your honest feedback with us.

Supporting small business is what we love doing the most. So we'd love the opportunity to connect with you and figure out a viable and affordable option to use Smile on your store.

If you could email help@smile.io or jump on our live chat, we'll see what we can do to help :)

October 9, 2016

I am loving it
Our website is due to launch next week and we were looking for a great and powerfuk Loyalty Rewards and we've found Sweet Tooth!
Loving it

My Beauty Galaxy
United Kingdom
3 days using the app
October 21, 2020

We found the app wonderful, simple, seamless and effective. Totally recoommend you giving it a shot! #datg

DREAMS AREN'T THIS GOOD.™
United States
3 days using the app
Smile.io replied October 21, 2020

Thank you for the kind words! We really appreciate you using Smile and recommending it to others! 🙂

November 18, 2021

Good app and good/fast support. It´s expansive in Gold, but for 49€ it´s good what you get. Try it out

Goodsmith
Germany
About 2 months using the app
Smile.io replied November 18, 2021

Thank you so much for leaving us this review! So glad to hear that you're liking our app! 💖

October 1, 2016

Good apps for our customers to stay loyalty with us

Suetshop Com
United States
About 2 months using the app
March 25, 2017

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Pure Korean Skin Care Shop
Philippines
2 days using the app
August 6, 2020

Outdoors.tokens helps our business drive down cost of products and also helps with covering cost for marketing campaigns.

Luke outdoors & supply LLC
United States
2 days using the app
Smile.io replied August 14, 2020

That's so great to hear! Thank you for leaving us a review :)